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This Government Contract opportunity from Department Of Health And Human Services was posted on May 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Remote Technical Support & Help Desk Services

Closed
Federal

Contract Overview

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The contract involves providing Tier 1 and Tier 2 remote technical support services during clinic hours, specifically aimed at addressing user issues, system errors, and connectivity problems related to Dentrix Enterprise, a dental practice management software. The scope emphasizes ensuring smooth operational functionality and timely resolution of technical problems to support clinical workflows. The services will be delivered remotely to maximize efficiency and reduce downtime for end users within the clinical environment. Issued by the Phoenix Area Indian Health Service under the Department of Health and Human Services, the contract is classified under NAICS code 541512, which covers computer systems design and related services. The work is subcontracted and intended to be performed in Phoenix, with a focus on supporting healthcare operations in that region. The solicitation was posted on May 13, 2026, with a response deadline of May 23, 2026, indicating a relatively concise timeframe for submission of proposals. This contract underscores the agency’s commitment to maintaining robust IT support systems essential for healthcare delivery.

General Info

Remote Tier 1 and 2 Dentrix support for Phoenix clinics ensuring operational continuity during clinic hours.

Agency

Department Of Health And Human Services → Phoenix Area Indian Health Svc

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Phoenix, AZ, 85004, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Phoenix Area Indian Health Svc
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → Phoenix Area Indian Health Svc
Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 1–2 remote technical support during clinic hours to resolve user issues, system errors, and connectivity problems with Dentrix Enterprise.