RFI 1254704-PD Digital Unified Coordination Center

The University of Washington, in partnership with the Central Puget Sound Regional Transit Authority (Sound Transit), is seeking information from industry stakeholders to support the development of a Digital Unified Coordination Center (DUCC). This initiative aims to create a unified platform that enhances situational awareness, information sharing, and operational coordination across Sound Transit’s diverse services including Link light rail, commuter rail, Bus Rapid Transit, ST Express bus lines, and related infrastructure such as parking garages and elevators. The DUCC is designed to streamline incident identification, response, and resolution for operators, administrators, and field personnel by integrating real-time data and communication tools into a single, cohesive system. The RFI seeks insights into commercially available technologies, deployment models, system integration capabilities, and vendor implementation experience to help shape future procurement decisions. Responses are due by August 26, 2026, following a timeline that includes a question deadline on August 10, 2026, and responses to submitted questions to be posted on August 14, 2026. Optional demonstrations or follow-up discussions may occur during August and September 2026 for selected respondents. The RFI does not constitute a solicitation for bids or proposals but is intended solely to gather market intelligence to refine technical and business requirements. The project is being managed under solicitation number university-of-washington-1254704, with all information available through the University of Washington’s public procurement portal. This engagement reflects a collaborative effort to modernize transit operations and improve service reliability across the Puget Sound region.