RFI ONLY eDiscovery Software as a Service (SAAS)

The Maryland Office of the Public Defender is issuing Request for Information RFI-715 to conduct market research for a secure, end-to-end eDiscovery Software as a Service (SaaS) platform. The objective is to identify commercial sources capable of processing, organizing, and analyzing large volumes of electronic discovery for criminal defense representation, with a specific requirement to handle an average ingestion of 7 TB of data per week. The desired solution must feature AI/ML capabilities for automated summaries and timeline generation, provided that agency data is not used to train AI models. Technical requirements include support for SAML 2.0, OIDC, and SCIM for identity management, as well as compliance with Maryland Nonvisual Access and WCAG standards. Crucially, all infrastructure and backups must reside within the continental United States, and providers must adhere to the State of Maryland Department of Information Technology and CJIS security policies, including the provision of annual SOC 2 Type II audit documentation. The platform must ensure strict data isolation from external tenants and law enforcement, while offering granular access controls and specialized workflows for delivering discovery to incarcerated clients. This RFI is for information gathering only and is not a solicitation to procure; therefore, respondents must not include pricing information. Submissions are due by November 9, 2026, at 5:00 PM EST via email to the Procurement Officer, Tamani Lynch.