S201--HAMPTON VA EVS CLEANING CONTRACT Base Plus 4 | 1 Sept 26 - 31 Aug 31

This contract is a 100% Service-Disabled Veteran-Owned Small Business set-aside for janitorial services at the Hampton VA Health Care System in Hampton, Virginia, issued under NAICS code 561720 and identified by solicitation number 36C24626Q0647 and product service code S201. It requires the contractor to provide 18 Environmental Services (EVS) technicians and one onsite work leader to perform custodial services Monday through Friday, including select Federal holidays, between 1030 and 1900. Work is centered in the Domiciliary residential area, assigned administrative zones, and sub-acute clinical areas, with all non-carpeted floors requiring sweeping, dust mopping, auto scrubbing, and wet mopping, including baseboards and wall-floor edges. The contractor must ensure all personnel wear approved uniforms with visible EVS identification, non-slip safety shoes, black, navy blue, or tan pants, and must undergo background checks and physical examinations prior to deployment. Employees are prohibited from smoking, possessing weapons, or consuming food or tobacco outside designated break areas, and must comply with strict security protocols including visible ID badges and parking compliance at their own expense. All work must meet or exceed VA safety standards, as well as those of OSHA, NFPA, FDA, JCAHO, and other applicable regulations. A quality assurance program must be implemented to prevent and correct defective services, with performance closely monitored through visual inspections and customer complaint logs, limited to no more than three complaints per month. Any identified deficiencies must be corrected within two hours of notification. Contractors are required to provide annual minimum 20-hour job-specific training on healthcare cleaning, chemical handling, safety, and ethics, and submit refresher training records to the COTR within 30 days of completion. All training and employee records must be retained and made available upon request. The contractor must also submit daily or ongoing service reports detailing dates, times, locations, and nature of services performed if requested by the COR or Contracting Officer. Personnel must attend a pre-work orientation covering fire safety, infection control, and disaster procedures. Reporting to the Contracting Officer and COTR includes current rosters of all regular and alternate employees, and failures to comply with health, safety, or conduct standards may result in immediate personnel removal. The base period and option years are implied but not explicitly defined, and no pricing or cost data is disclosed in the solicitation