Shuttle Service

San Bernardino County, on behalf of Arrowhead Regional Medical Center (ARMC), is soliciting proposals for shuttle services to operate across three locations in Colton, California: the Main Hospital, Woodpine, and Valley. The selected contractor will be responsible for providing all necessary staff, vehicles, and insurance to maintain operations according to industry standards. Key requirements include the provision of a detailed work plan covering vehicle specifications, proposed routes, safety protocols, and the implementation of a mobile application or website for real-time location tracking. Shuttle drivers must be direct employees of the proposer, hold a valid California Driver's License, possess at least one year of experience, and have a clean DMV driving record. The contract term is up to five years, with a tentative award date in November 2026. Proposals are evaluated through an initial responsiveness review followed by a weighted scoring system: Qualifications and Experience (40%), Cost (30%), Technical Review (20%), and References (10%). A mandatory site walk is required for proposal acceptance, with the final submission deadline set for October 5, 2026, via the ePro portal. Contractors must comply with strict insurance requirements, including a minimum Best Insurance Guide rating of A- VII, and adhere to the California Consumer Privacy Act and various federal contracting provisions.