Social Media Management

The solicitation HE125426QE019 seeks a web-based solution for public affairs social media management under a firm fixed-price contract with the DOD Education Activity, located in Alexandria, Virginia. The work requires full compliance with the Performance Work Statement (PWS), including social media monitoring, platform maintenance, technical support, and webinar training, delivered through a secure, accessible system that meets Revised Section 508 and WCAG Level AA standards. The base performance period runs from September 3, 2026, to September 2, 2027, with multiple option years extending through March 2, 2032, allowing for potential long-term engagement. Proposals must be submitted in three volumes—administrative, technical, and pricing—with strict page limits and formatting requirements, and must be delivered via email to designated contacts by August 10, 2026, after an amendment extended the original deadline. Offerors must be active in SAM.gov, provide a Unique Entity Identifier and CAGE code, and certify small business status in one or more designated categories, including HUBZone and SDVOSB. The evaluation is a best-value trade-off, prioritizing technical approach as acceptable or unacceptable based on PWS compliance, system functionality, and accessibility, while price is assessed for reasonableness and firm fixed-price structure. The contract mandates cybersecurity compliance with CMMC requirements, adherence to DFARS clauses covering safeguarding covered defense information, cloud computing, and supply chain risks, and prohibits procurement from entities associated with sanctioned regions or regimes. Contractor personnel must be U.S. citizens, pass background checks, hold required security clearances, complete annual privacy training, and maintain designated key liaisons with specific experience. All deliveries and services are performed at the DOD Education Activity’s Alexandria office, with acceptance conducted by the government using the COR, and invoicing exclusively through WAWF. The contract includes specific clauses on prohibited conduct, whistleblower protections, payment by electronic funds transfer, accelerated payments to small business subcontractors, and prohibitions on reprisals, with non-price factors potentially outweighing price in award decisions.