This Government Contract opportunity from Department Of Veterans Affairs was posted on July 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Architecture and Systems Engineering
Contract Overview
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The contract seeks to define the enterprise CRM architecture for the Department of Veterans Affairs modernization initiative, focusing on platform selection, data flow design, integration points with existing systems, and scalability to support future growth. It requires detailed systems engineering expertise to establish a robust technical framework that ensures seamless data exchange, interoperability across legacy and new platforms, and alignment with VA’s long-term digital transformation goals. The architecture must be designed to handle high-volume user interactions, comply with federal data standards, and support enterprise-wide deployment without compromising performance or security. This subcontract outlines the need for technical leadership in architecting a scalable, future-ready customer relationship management solution tailored to the unique needs of VA services. Proposals must demonstrate proven experience in enterprise-level CRM implementations within federal environments, particularly those involving complex data ecosystems and multi-departmental integrations. The solicitation is open for response until August 4, 2026, under NAICS code 541330 for other scientific and technical consulting services, with performance expected to support the Technology Acquisition Center under the Department of Veterans Affairs.
General Info
Agency
NAICS
Place of Performance
NJSet-Aside
Documents
This scope was carved out of 36C10B27Q0006.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
DA01--Market Research Request - VA Customer Relationship Management (CRM) Modernization (VA-27-00005481)
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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