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Technical Support & Contract Management

Active

International

Response Deadline09/29/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for the City of Nanaimo focuses on providing technical support and contract management for software procurement projects. The selected provider will perform administrative and technical liaison duties for prime contractors, which includes assigning a designated Contract Manager and a backup contact to oversee the order desk and address product inquiries. The scope of work requires the use of Barracuda support portals and ticketing systems, and the provider must hold technical certifications in Barracuda product suites. These services ensure ongoing contract administration and technical support liaison capabilities. The response deadline for this opportunity is September 29, 2026.

General Info

Technical support and contract management for City of Nanaimo software procurement projects.

Agency

City of NanaimoView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

CAN

Set-Aside

NONE

Documents

This scope was carved out of 4391.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Barracuda Networks Subscription Renewal

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Timeline

PostedSep 3

subcontract

Response DeadlineSep 29

Submission deadline

Response Deadline

09/29/2026, 10:00:00 PM UTCin 9 days

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Organization & Contact Information

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AgencyCity of Nanaimo

ContactsNo contacts available

OfficeN/A

Organization / Agency

City of Nanaimo

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs administrative and technical liaison duties for prime contractors on City of Nanaimo software procurement projects. Provides a designated Contract Manager and backup contact to manage the order desk and act as a liaison for product questions. Utilizes Barracuda support portals and ticketing systems. Requires technical certification in Barracuda product suites. Delivers ongoing contract administration and technical support liaison services.

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