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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services for VoiceOver PRO

Closed
Federal

Contract Overview

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The contract involves providing Tier 1 and Tier 2 technical support services for users of VoiceOver PRO at Veterans Affairs medical centers. Services include troubleshooting technical issues, remote diagnostics, user training, and managing escalation processes during operational hours. This subcontract aims to ensure continuous and effective support for VoiceOver PRO users, enhancing their operational efficiency and addressing technical challenges promptly. Issued by the Department of Veterans Affairs through the 252-NETWORK Contract Office 12, this contract falls under the NAICS code 541512, which pertains to computer systems design services. Although specific location details for performance and point of contact are not provided, the solicitation was posted on May 11, 2026, with a response deadline of May 15, 2026. The contract underscores a commitment to maintaining robust technical assistance tailored to the needs of VA medical center personnel using specialized voice technology.

General Info

Provide Tier 1 and Tier 2 technical support for VoiceOver PRO users at Veterans Affairs medical centers.

Agency

Department Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

WI

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)
Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 1 and Tier 2 technical support for VoiceOver PRO users at VA medical centers, including troubleshooting, user training, remote diagnostics, and escalation coordination during operational hours.