This Government Contract opportunity from Department Of Veterans Affairs was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support and Help Desk Services for VoiceOver PRO

Closed

Federal

Submission Closed05/15/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Command Center IT Systems Installation

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POSTED

1 day ago

DEADLINE

in 12 days

AI Contract Overview

The contract outlines the provision of Tier 1 and Tier 2 technical support services for VoiceOver PRO users across VA medical centers, focusing on resolving technical issues, delivering user training, conducting remote diagnostics, and coordinating escalations during standard operational hours. Support is tailored to ensure accessibility and functionality for veterans and staff relying on VoiceOver PRO, with an emphasis on timely response and effective resolution to maintain uninterrupted access to critical systems. The solicitation is classified as a subcontract under NAICS code 541512, issued by the Department of Veterans Affairs through the 252-NETWORK Contract Office 12, with responses due by May 15, 2026. The services are to be performed at VA medical center locations, though specific geographic details are not provided. The contract aims to sustain high-quality, reliable technical assistance to support the VA’s mission of accessible healthcare technology for all users.

General Info

Provide Tier 1 and Tier 2 technical support for VoiceOver PRO users at Veterans Affairs medical centers.

Agency

Department Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Set-Aside

NONE

Documents

This scope was carved out of 36C25226Q0469.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DE10--Intent to Sole Source - VoiceOver PRO License, Maintenance, and Support at Edward Hines, Jr. VA Hospital and Clement J. Zablocki VA Medical Center

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedMay 11

subcontract

Response DeadlineMay 15

Deadline has passed

Submission Closed

05/15/2026, 03:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Tier 1 and Tier 2 technical support for VoiceOver PRO users at VA medical centers, including troubleshooting, user training, remote diagnostics, and escalation coordination during operational hours.