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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and System Uptime Management

Closed
Federal

Contract Overview

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The contract focuses on delivering continuous, around-the-clock technical support for the Nutrition Care Manual® platform, ensuring high availability and reliability for users within the Veterans Health Administration. Key obligations include maintaining guaranteed system uptime, adhering to a Service Level Agreement (SLA), and providing rapid resolution of technical incidents to prevent any disruption in access to the platform. This ensures that VHA users have uninterrupted access to the vital nutrition care resources offered by the platform. Issued by the Department of Veterans Affairs under the subcontracting category, the contract is aligned with the professional services industry classified under NAICS code 541519. The solicitation was posted on May 8, 2026, with responses due by May 13, 2026. While specific location details and contact information are not provided, the contract emphasizes responsiveness and reliability as key performance metrics, reflecting the critical nature of the service in supporting healthcare operations for veterans.

General Info

Provide 24/7 technical support ensuring Nutrition Care Manual platform uptime for Veterans Health Administration.

Agency

Department Of Veterans Affairs → Pcac (36C776)

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

OH, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Pcac (36C776)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → Pcac (36C776)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 technical support for the Nutrition Care Manual® platform with guaranteed system uptime, SLA adherence, and rapid incident resolution to ensure uninterrupted access for VHA users.