This Government Contract opportunity from Department Of Veterans Affairs was posted on May 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support and System Uptime Management

Closed

Federal

Submission Closed05/13/2026, 01:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract requires the provision of around-the-clock technical support for the Nutrition Care Manual® platform, ensuring continuous availability and seamless operation for VHA users. It mandates strict adherence to service level agreements, including guaranteed system uptime, prompt identification and resolution of incidents, and rapid response times to maintain critical access without interruption. The contractor must establish robust monitoring and escalation protocols to preemptively address potential disruptions and deliver consistent, high-quality support across all operational hours. This is a subcontract issued under the Department of Veterans Affairs through PCAC, with the NAICS code 541519 covering other computer-related services. The solicitation was posted on May 8, 2026, and responses are due by May 13, 2026, at 1:00 PM. The performance location and specific contact details are not provided, but the work is intended to support the VHA’s operational needs nationwide. All deliverables must align with federal standards for reliability and service excellence in health information systems.

General Info

Provide 24/7 technical support ensuring Nutrition Care Manual platform uptime for Veterans Health Administration.

Agency

Department Of Veterans Affairs → Pcac (36C776)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

OH, USA

Set-Aside

NONE

Documents

This scope was carved out of 36C77626Q0164.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

R605--Nutritional Care Manual

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedMay 8

subcontract

Response DeadlineMay 13

Deadline has passed

Submission Closed

05/13/2026, 01:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Pcac (36C776)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → Pcac (36C776)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide 24/7 technical support for the Nutrition Care Manual® platform with guaranteed system uptime, SLA adherence, and rapid incident resolution to ensure uninterrupted access for VHA users.