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Telephone Answering and Call Center Services

Active

Federal

Response Deadline06/18/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves providing 24/7 telephone answering and call center services for the Erie Veterans Affairs Medical Center. The services include call routing, delivering information, and maintaining call logs, all in strict adherence to federal service standards. This subcontract is designated as a Service-Disabled Veteran-Owned Small Business (SDVOSBC) set aside, indicating a focus on supporting businesses owned by service-disabled veterans. The solicitation was posted on June 3, 2026, with proposals due by June 18, 2026. The work will take place in Erie, with the Department of Veterans Affairs serving as the contracting agency. The NAICS code for this contract is 561421, which covers telephone answering services. The contract is managed by the 244-NETWORK Contract Office 4 (36C244). Overall, the agreement ensures continuous and compliant communication support to facilitate the medical center's operations and service to veterans.

General Info

Provide 24/7 call center services for Erie VA Medical Center via SDVOSBC, ensuring compliance.

Agency

Department Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)

NAICS

561421 - Telephone Answering Services View NAICS

Place of Performance

Erie, PA, 16504, USA

Set-Aside

SDVOSBC

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedJun 3

subcontract

Response DeadlineJun 18

Submission deadline

Response Deadline

06/18/2026, 08:00:00 PM UTCin 2 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide 24/7 telephone answering services for the Erie Veterans Affairs Medical Center, including call routing, information delivery, and log maintenance in compliance with federal service standards.

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