This Government Contract opportunity from Department Of Defense was posted on April 24, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Tier 1–3 Help Desk and Technical Support Services

Closed

Federal

Submission Closed05/08/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract seeks to establish a subcontract for providing comprehensive telephonic technical support across three tiers to users of the AFAS system, covering issue troubleshooting, escalation procedures, and end-to-end resolution tracking. Support must be delivered in accordance with defined service levels to ensure timely and effective assistance, with performance expected to maintain system usability and user satisfaction. The work is classified under NAICS code 541519 for other computer-related services and is tied to the Department of Defense through the FA8100 Afsc Pziec office, with performance centered in Coffeyville. The opportunity, posted on April 24, 2026, has a response deadline of May 8, 2026, and is structured as a subcontract under a larger federal acquisition framework.