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This Solicitation opportunity from Georgia was posted on November 25, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Two (2) Erler Zimmer 7200 Phantoms

Closed
84800 WIREGRASS 84800-VTC0000066State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422
New
SLED
Call Center
Solicitation # BPM057936
Solicitation BPM057936 is a request for comprehensive call center operational support services for the Maryland Health Benefit Exchange. The contractor will be responsible for managing customer service representatives, team leads, and supervisors to handle consumer inquiries via phone, live chat, and secure messaging. A critical component of the scope is ensuring staffing and production readiness for the annual Open Enrollment period, which typically runs from November 1 to January 15. The contract includes a base period of three years starting approximately July 1, 2027, and ending June 30, 2030, with two optional one-year renewal extensions. The award will be granted to the responsible offeror whose proposal is deemed most advantageous to the State, with technical factors receiving greater weight than financial factors. Evaluation criteria prioritize the technical response and work plan, staff qualifications, offeror capabilities, and economic benefit to Maryland. Required key personnel include a Project Director, Account Manager, Operations Manager, Training Manager, Quality Assurance Manager, and Workforce Manager. Pricing is structured around a monthly operational fixed fee and a fixed unit price per handled call. Proposals must be submitted via the eMMA portal by December 17, 2026, using a two-part double envelope submission process. The technical proposal must be strictly separated from the financial proposal to avoid rejection. Mandatory documentation includes various attachments, a performance bond, and certificates of insurance. The contract also emphasizes strict adherence to COMAR 21.06.09 for invoicing and requires a detailed Problem Escalation Procedure and annual technology readiness reviews every August.

POSTED

5 days ago

DEADLINE

in about 1 month

AI Contract Overview

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This contract involves a one-time purchase authorized under the State Purchasing Act by the Technical College System of Georgia on behalf of Wiregrass Technical College. The purpose is to acquire two Erler Zimmer Phantom Model 7200 units specifically for use in their medical imaging education program. The procurement process is conducted through an electronic Request for Quotes (eRFQ), with strict adherence to the specifications outlined in the bid documents, which specify that no substitutions are permitted. The procurement aims to ensure the college receives the exact equipment needed for instructional purposes in their medical laboratory environment. The solicitation, identified as number 84800 WIREGRASS 84800-VTC0000066, was posted on November 25, 2024, with a response deadline of December 20, 2024. The project falls within the NAICS code 561422, which pertains to professional, scientific, and technical services. The contract value is estimated to be between $20,000 and $40,000. For technical assistance related to system registration, bid access, or document retrieval, interested parties are directed to contact the DOAS Customer Service Help Desk. The primary contact for the procurement is Helen Hemphill, whose email is provided for further inquiries.

General Info

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyWiregrass Georgia Technical College
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Helen Hemphill

Full Description

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Pursuant to the State Purchasing Act (Official Code of Georgia Annotated §§50-5-50 et seq.), this electronic Request for Quotes (eRFQ) is being issued by the Technical College System of Georgia (TCSG) on behalf of Wiregrass Technical College (WGTC) to establish a one-time purchase with one qualified supplier who will provide (2) Two Erler Zimmer Phantom Model 7200 for their laboratory for the purpose of medical imaging education. (hereinafter, the State Entity) as further described in this eRFQ.
The Medical Program at WGTC is seeking to purchase (2) Two Erler Zimmer Phantom Model 7200 for student instruction within their medical lab environment. NO SUBSTITUTIONS ALLOWED. Please review the Bid Specifications document within the attachments section of the Team Georgia Marketplace bid event for more information.
For technical assistance with system registration, accessing the bid event or accessing the bid documents, contact the DOAS Customer Service Help Desk by phone at +1 (555) 000-0000 or by email at contact@example.gov, Monday through Friday, from 8:00 AM to 5:00 PM, excluding State Holidays or any other day state offices are closed such as furlough days or closings in response to inclement weather.

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