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U--ACS Information and Referral Specialist

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W912PB15T3289Federal

Contract Overview

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The contract involves providing support for the Army Community Service (ACS) Information and Referral program at Storck. The Katterbach Information and Referral Specialist is responsible for staffing the ACS front desk, where duties include identifying customer needs, distributing information, managing appointments, updating client tracking systems, handling telephone inquiries, and maintaining community guide information. These tasks ensure that clients receive timely and accurate information as well as assistance in navigating available resources. This contract is managed by the Department of Defense under solicitation number W912PB15T3289, with a NAICS code of 624190, which pertains to individual and family services. The services are performed at an Army Post Office location with no specific city or state listed for the place of performance. The contract provides essential frontline support to facilitate effective communication between clients and the ACS program, thereby helping to streamline access to social and referral services within the military community.

General Info

Support ACS front desk at Storck, providing information, referrals, appointments, and client assistance.

Agency

Department Of Defense → 0409 Aq Hq Contract

NAICS

624190 - Other Individual and Family Services

Place of Performance

AE

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PostedSep 11

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Organization & Contact Information

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AgencyDepartment Of Defense → 0409 Aq Hq Contract

ContactsNo contacts available

OfficeAPO, AE, 09114, USA

Organization / AgencyDepartment Of Defense → 0409 Aq Hq Contract

Office AddressAPO, AE, 09114, USA

ContactsNo contact information available

Full Description

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Type of service: Katterbach Information and Referral Specialist will provide support to the ACS Information and Referral program by staffing the front desk of ACS at Storck. The services will include customer needs identification and information distribution, appointment management, client tracking system updates and input, telephone response, and updating community guide information. See Performance Work Statement (PWS) for further information

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