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This Solicitation opportunity from Georgia was posted on September 20, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Unity Technologies Software - GTRI

Closed
2025-IFB-GTRI-0030State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422
New
SLED
Call Center
Solicitation # BPM057936
Solicitation BPM057936 is a request for comprehensive call center operational support services for the Maryland Health Benefit Exchange. The contractor will be responsible for managing customer service representatives, team leads, and supervisors to handle consumer inquiries via phone, live chat, and secure messaging. A critical component of the scope is ensuring staffing and production readiness for the annual Open Enrollment period, which typically runs from November 1 to January 15. The contract includes a base period of three years starting approximately July 1, 2027, and ending June 30, 2030, with two optional one-year renewal extensions. The award will be granted to the responsible offeror whose proposal is deemed most advantageous to the State, with technical factors receiving greater weight than financial factors. Evaluation criteria prioritize the technical response and work plan, staff qualifications, offeror capabilities, and economic benefit to Maryland. Required key personnel include a Project Director, Account Manager, Operations Manager, Training Manager, Quality Assurance Manager, and Workforce Manager. Pricing is structured around a monthly operational fixed fee and a fixed unit price per handled call. Proposals must be submitted via the eMMA portal by December 17, 2026, using a two-part double envelope submission process. The technical proposal must be strictly separated from the financial proposal to avoid rejection. Mandatory documentation includes various attachments, a performance bond, and certificates of insurance. The contract also emphasizes strict adherence to COMAR 21.06.09 for invoicing and requires a detailed Problem Escalation Procedure and annual technology readiness reviews every August.

POSTED

6 days ago

DEADLINE

in about 1 month

AI Contract Overview

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The Georgia Institute of Technology, acting on behalf of the University System of Georgia, has issued an Invitation for Bid for the procurement of the Unity Technologies RTI Connext Tool Suite and TSS to support sponsor compatibility efforts. The solicitation, identified as PE-50300-RFQ-2025-000000155, was posted on September 20, 2024, with a deadline for responses set for September 30, 2024. The contract opportunity is targeted at vendors capable of providing software solutions within a budget range of $50,000 to $150,000, and it falls under the NAICS code 561422, which pertains to professional, scientific, and technical services. Interested parties can access detailed information and submit their bids through the Georgia Institute of Technology’s supplier portal or the provided online link. For assistance with portal access, vendors are advised to contact JAGGAER Customer Service. The primary point of contact for this solicitation is James Turner II, reachable via email at [email hidden] or by phone at [phone hidden]. This procurement aims to enhance the university’s technological capabilities by acquiring specialized software tools to support ongoing research and development initiatives.

General Info

Documents

1
DOCX, High priority: read this firstifb
High

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Timeline

1 update
PhaseClosed
Posted

Solicitation

Notice updated

Solicitation number changed from 50300 GEORGIA PE-50300-RFQ-2025-000000155 to PE-50300-RFQ-2025-000000155.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGeorgia Institute of Technology
Contacts1 person available
OfficeN/A
Organization / AgencyGeorgia Institute of Technology
Office AddressN/A

Full Description

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The Board of Regents of the University System of Georgia by and on behalf of Georgia Institute of Technology invites you to participate in an Invitation for Bid on a Unity Technologies RTI Connext Tool Suite and TSS for sponsor compatibility efforts.
Information regarding this solicitation may be found at https://bids.sciquest.com/apps/Router/PublicEvent?CustomerOrg=GIT
If you have trouble logging into the Georgia Institute of Technology Supplier portal contact JAGGAER Customer Service at the +1 (555) 000-0000, option 3 for Supplier Support.

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