This Solicitation opportunity from Government of Canada was posted on June 11, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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USABILITY AND ACCESSIBILITY TESTING SERVICES FOR FISHERIES AND OCEANS CANADA

Closed

30006285International

Submission Closed12/20/2024, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910

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N/A

AI Contract Overview

The Department of Fisheries and Oceans and the Canadian Coast Guard require accessibility user testing services to ensure their digital content and products comply with the Accessible Canada Act and Government of Canada accessibility standards. The primary objective is to engage real users of assistive technology, including those with physical or cognitive disabilities and users of tools like Jaws and Dragon, to improve the overall user experience through inclusive design. The selected contractor will conduct five moderated or unmoderated testing sessions per month, utilizing methods such as user interviews, prototype reviews, and compatibility tests. Additionally, the contractor must provide technical support and onboarding training for up to five employees. The contract is for an initial one-year term ending in January 2026, with options to extend for two additional one-year periods, and includes a requirement for quarterly reviews to evaluate adoption and expansion.

General Info

Accessibility user testing for DFO and Coast Guard through January 2026, extendable twice.

Agency

Government of Canada → Fisheries and Oceans

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

*Canada *National Capital Region (NCR), CAN

Set-Aside

NONE

Documents

No documents available

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Timeline

PhaseClosed

Response DeadlineDec 20

Deadline has passed

PostedJun 11

Solicitation

Submission Closed

12/20/2024, 02:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Fisheries and Oceans

Contacts1 person available

OfficeN/A

Organization / Agency

Government of Canada → Fisheries and Oceans

Office AddressN/A

Contacts

Meenu BhatiaPoint of Contact

contact@example.gov

+1 (555) 000-0000

Full Description

INTRODUCTION The Department of Fisheries and Oceans (DFO) and the Canadian Coast Guard (CCG) have a requirement for accessibility User Testing services to meet the Government of Canada accessibility standards, which will allow DFO to enhance the quality of its digital content and products. To achieve accessibility standards, DFO has determined that conducting accessibility testing services with real users of assistive technology will significantly improve user experience, especially for individuals with disabilities. BACKGROUND The Accessible Canada Act came into effect on June 21st, 2019.DFO has been working to ensure that all its digital solutions comply with Government of Canada Accessibility Standards. To achieve this, and improve user experience for all, DFO has identified the need for accessibility testing services. These services are essential to ensuring that DFO designs and delivers accessible digital products through its various programs. This initiative is aligned with the Government of Canada’s strategy for inclusivity, “Nothing Without Us” , aiming to engage with people with disabilities to make information and communication technology usable by all. TASKS The Contractor(s) must provide the following services: Accessibility Tester(s) that are real users of assistive technology, such as but not limited to, Jaws, keyboard, Dragon, physical disability, cognitive disability. Five (5) moderated or unmoderated Accessibility Testing sessions per month in various service formats such as but not limited to; - User Interviews - Prototype Reviews - Compatibility Tests - Quality Assurance on assistive technology - Self-Guided Tasks to be performed or accomplished. Training and onboarding on how to use their services for up to five (5) employees from DFO. Technical support as needed for any issues DFO may encounter while accessing their services, including support and assistance in answering questions throughout the contract’s duration. DELIVERABLES AND ASSOCIATED SCHEDULE The Contractor must deliver the following activities based on a schedule to be finalized at the kickoff meeting. The agreed timeline will commence within 30 days of the Effective Date. Description Timeline Monthly Complete five test requests per month Monthly Quarterly Review Quarterly review to evaluate adoption and begin preparing for expansion at three months mark Once every quarter SECURITY REQUIREMENTS There are no security requirements associated with this requirement. PERIOD OF THE PROPOSED CONTRACT The proposed contract is for a period of one (1) year, from Contract Award to January 2026 with an option to extend the contract for two(2) additional 12 months periods.