USFK TMC Services

This solicitation, issued under the Revolutionary Federal Acquisition Regulation (RFO) Part 12, seeks a commercial, firm-fixed price, single-award contract for Travel Management Company (TMC) services to support United States Forces Korea (USFK) travel operations. The acquisition is exclusively limited to Korean firms, as mandated by USFK Regulation 700-19 and the U.S.-ROK Status of Forces Agreement, and is not set aside for small businesses. The contract will be awarded based on best-value criteria, with technical and performance capability weighing more heavily than price, though trade-offs may be considered. Proposals must demonstrate the ability to meet stringent requirements including 24/7/365 customer service with a 90-second response time guarantee, full compliance with DoD Online Booking Tool (OBT) integration, and successful completion of the mandatory PNR Validation test outlined in Attachment 1. The contract structure includes a one-year base period and four one-year option periods, with a total potential duration of five years, and includes a 90-day transition period post-award. A comprehensive set of attachments, including the Performance Work Statement, Quality Assurance Surveillance Plan, pricing model, historical workload data, and detailed reporting templates, define the scope of services and deliverables. Offerors must submit electronic proposals by 4:00 PM ET on July 17, 2026, to [email hidden] with copies to the point of contact email addresses, and must meet a separate deadline of July 10, 2026, for submitting the PNR Validation Configuration Worksheet. Proposals are required to include complete entity information such as UEI, CAGE code, and business nationality, along with a past performance summary limited to three recent and relevant projects, each described on a single page using 12-point Times New Roman font. Contractors must be SAM-registered with an active status and comply with stringent cybersecurity mandates, including DFARS 252.204-7012 and NIST SP 800-171, and must ensure all personnel with access to DoD systems are U.S. citizens, even if working remotely. All contractor employees must undergo annual security and privacy training, and the company must maintain current employee listings and establish written agreements with subcontractors that grant the Government access to scan their systems and facilities. The contractor is responsible for developing and maintaining a Quality Control Plan aligned with the Government’s Quality Assurance