Felicia Castillo

Felicia Castillo serves as a primary procurement lead within the Region 9 Emergency Preparedness Agency under the Federal Emergency Management Agency, where she plays a critical role in enabling rapid response capabilities across the western U.S. Her responsibilities include managing the acquisition lifecycle for mission-critical goods and services that sustain operational readiness during disasters, with a focus on temporary housing, mobile command infrastructure, and emergency medical support systems. She ensures compliance with federal acquisition regulations while aligning procurements with the agency’s strategic priorities of agility, resilience, and continuity of operations. Castillo cultivates partnerships with a diverse range of vendors, including specialized service providers in ambulance operations, security patrols, and emergency logistics. While no single contractor dominates her portfolio, she consistently engages firms capable of rapid mobilization and scalable support under dynamic conditions. Her working relationships emphasize performance-based contracting, with a preference for vendors possessing proven experience in high-tempo, low-notice environments such as wildfire response and earthquake recovery operations. Her contracting patterns reflect a strong commitment to socioeconomic diversity, with nearly 30% of awards directed toward small business set-asides under FAR 19.5 and local area set-asides under FAR 26.2. She actively prioritizes small business participation, particularly among firms certified as HUBZone or service-disabled veteran-owned, while maintaining a primary focus on open competition to ensure broad market access and competitive pricing. Castillo’s procurement portfolio centers on NAICS codes related to emergency medical services (621910), nonscheduled air transportation for disaster evacuations (481211), and security and surveillance services (561612). She specializes in acquiring mobile medical units, emergency communications equipment, and temporary operational facilities, demonstrating deep expertise in the technical and logistical demands of federal emergency response. Her work ensures that Region 9 maintains a robust, responsive, and compliant acquisition ecosystem ready for any crisis.