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Managing Tasks

Track every action item across your pursuits and CRM records, with due dates, owners, and a calendar.

Tasks are the to-do items on your pursuits and on your customer relationship management (CRM) records. For example: get the solicitation documents, confirm the submission format, and get the past performance signed. A pursuit task belongs to a pursuit. A CRM task belongs to a person, a company, or an agency. The Tasks page collects all of your tasks, so nothing slips while you work on one bid.

Or just ask CLEATUS

Add a task to submit past performance by Friday and assign it to me

The agent also completes them. Ask it to mark a task done, push a due date, or reassign it.

What else the agent can do

Before you start:

A pursuit task belongs to a pursuit, so add a contract to your pipeline first. See Adding a Contract to Your Pipeline.

Work your task list

1

Open Tasks

Open Pipeline > Tasks in the sidebar. The Pursuit tasks tab lists every task on every pursuit, with a count and an overdue badge. The badge shows how many tasks are late. The CRM tasks tab lists the tasks on your people, companies, and agencies.

The Pursuit tasks and CRM tasks tabs highlighted at the top of the Tasks page
One list for every pursuit you are running.
2

Add a task

Click Add Task and select the pursuit for the task. Enter a title and an optional description. Set a Due date, then select Assignees. You can assign several members and whole teams. To add a task from a pursuit, open its Tasks tab and click Add task.

The Create task dialog, with the Assignees and Due date buttons highlighted
Every pursuit task is attached to a pursuit.
3

Add a CRM task

On the CRM tasks tab, click Add Task. In Select record, choose a person, a company, or an agency. Then enter a title, a Due date, and the Assignees. In the title, type @ to name a teammate, a record, or a pursuit. CLEATUS assigns each teammate that you name. A pursuit that you name shows the task on its Activity Logs tab.

The Select record dialog on the CRM tasks tab, with the record search box highlighted
A CRM task belongs to a person, a company, or an agency.
4

Complete and edit

Select the checkbox in the Status column to complete a task. In the row menu, Edit Task changes the title, due date, and assignees. Go to Pursuit opens the pursuit, and Delete removes the task.

The row menu open on a task, with Edit Task, Go to Pursuit, and Delete highlighted
Select the checkbox to complete a task. Use the row menu for the rest.
5

Narrow it down

Filter by status, due date (Overdue, Today, This Week, Next Week, No Due Date), phase, assignee, or pursuit. Display groups the list by pursuit, phase, or assignee. It also sorts the list and sets which columns you see. On the CRM tasks tab, Display groups the list by record or assignee.

The Filter menu open on the Tasks page, with the Due Date options highlighted
Filter to Overdue to see the late tasks first.
6

See deadlines on a calendar

To see tasks by date, open Pipeline > All Pursuits, open Display, and select Calendar. Turn on Show task due dates to show tasks with your pursuit deadlines. Turn on Only show tasks to see a calendar of tasks only.

The Display menu on the calendar view, with Show task due dates and Only show tasks highlighted
Deadlines and tasks on the same month view.

Tip:

Filter to Overdue at the start of each day. It is the shortest list that shows which bids are at risk. Workflows can also create tasks for you, for example when a pursuit moves to a new phase.