1068979 - Customer Service Counter

The contract designated as 1068979 pertains to the provision of a Customer Service Counter for the Los Angeles County Internal Services Department in California. The solicitation, posted on May 7, 2025, invites responses from vendors by the deadline of May 21, 2025. The project is estimated to have a contract value ranging between 500,000 and 1,500,000 dollars. The primary objective is to secure services related to customer service infrastructure, likely involving the design, installation, or maintenance of a customer service counter within the county’s facilities. The contract falls under the NAICS code 561422, which covers security systems services, indicating that the scope may include specialized security or access control features. Bidders are required to submit comprehensive forms outlined in Appendix A, which includes declarations, questionnaires, certifications of compliance, and community or preference certifications, all of which are mandatory to demonstrate adherence to procurement policies and compliance standards. The performance of the contract is to occur within California, although specific delivery or performance periods are not explicitly detailed. The contract is managed by Marie Rose Babi, whose contact information is provided for inquiries. The procurement process emphasizes compliance with federal and local regulations, and the contract is structured to ensure that vendors meet all necessary certification and documentation requirements to be considered responsive. The overall scope aims to enhance customer service operations through a well-defined, compliant contractual arrangement within Los Angeles County’s internal service framework.