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This Government Contract opportunity from Department Of Transportation was posted on April 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Traveler Support Hotline Operations

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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This contract involves operating a continuous, 24/7 multilingual hotline designed to support FAA travelers abroad by addressing emergencies, security threats, and logistical challenges. The service includes coordination with local authorities to ensure effective assistance and response. The contract is a subcontract opportunity announced by the Department of Transportation under the NAICS code 561422, focusing on professional services. The contract posting date is April 17, 2026, with a response deadline set for May 15, 2026. The work will be performed in Washington, DC (zip code 20001). Although specific organization types and set-aside details are not provided, the hotline operation is intended to provide critical, around-the-clock traveler support. The solicitation is managed by the 693KA9 Contracting for Services office within the Department of Transportation.

General Info

Operate 24/7 multilingual FAA traveler hotline, coordinate local authorities, subcontract opportunity, Washington DC.

Agency

Department Of Transportation → 693KA9 Contracting For ServicesView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

Washington, DC, 20001, USA

Set-Aside

NONE

Documents

This scope was carved out of 693KA9-ITSP-001.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Tactical Intelligence Platform for International Travel

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Transportation → 693KA9 Contracting For Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Transportation → 693KA9 Contracting For Services
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Operate a 24/7 multilingual hotline to assist FAA travelers abroad with emergencies, security threats, and logistical support, including coordination with local authorities.

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