This Solicitation opportunity from North Carolina was posted on February 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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30-26195-DSDHH - Telecommunications Relay Services - RFP

Closed

Doc2006554633State & Local

Submission Closed03/27/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 517810

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Domestic Datalink Services (DDLS) FY 2027 Industry Day December 8-10, 2026

Solicitation # 693KA8-26-R-DDLSID

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Solicitation # FA251827RCNECTS

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Education, Department of

POSTED

about 1 month ago

DEADLINE

N/A

AI Contract Overview

The North Carolina Department of Health and Human Services, Division of Services for the Deaf and Hard of Hearing, is seeking proposals to contract Telecommunications Relay Services (TRS) under a Request for Proposal (RFP) aimed at ensuring continuous and high-quality intrastate TRS availability. Authorized by federal law under the Americans with Disabilities Act and further supported by North Carolina statutes, this contract mandates that TRS must provide accessible telephone communication services to individuals who are deaf, hard of hearing, deafblind, or speech-disabled, on a 24/7, year-round basis. The state's program, Relay North Carolina, established in 1991, has facilitated such services, and this RFP intends to select a single responsible vendor to continue this mission. The contract will cover intrastate relay services in North Carolina and is designed as a four-year agreement with an option for the vendor to propose additional related telecommunications accessibility services. The solicitation aims to award an agency-specific contract to a vendor who can ensure operational reliability and accessibility in compliance with both federal and state regulations. The proposal submission deadline is set for March 27, 2026, with the opportunity encapsulated under solicitation number Doc2006554633, managed by the North Carolina Department of Health and Human Services through their e-procurement platform. The designated point of contact for this solicitation is Mike Lovano.

General Info

North Carolina seeks vendor for 24/7 intrastate relay telecommunications services, four-year contract.

Agency

North Carolina → Department of Health and Human Services - Dhhs

NAICS

517810 - All Other Telecommunications

Place of Performance

NC, USA

Set-Aside

NONE

Documents

RFP #30-26195-DSDHH: Telecommunications Relay Services

rfp

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedFeb 27

Solicitation

Response DeadlineMar 27

Deadline has passed

Submission Closed

03/27/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyNorth Carolina → Department of Health and Human Services - Dhhs

Contacts1 person available

OfficeNC, USA

Organization / AgencyNorth Carolina → Department of Health and Human Services - Dhhs

Office AddressNC, USA

Contacts

Mike Lovano

Full Description

The North Carolina Department of Health and Human Services, Division of Services for the Deaf and Hard of Hearing (“State”) is issuing this Request for Proposal (RFP) to establish a contract for Telecommunications Relay Services.The United States Congress created the Telecommunications Relay Service (TRS) in Title IV of the American with Disabilities Act of 1990, codified at Section 225 of the Communications Act of 1934, as amended. See Pub.L.No.101-336, 104 Stat.327 (July 26, 2990). Congress also directed the Federal Communications Commission (FCC) to prescribe regulations to ensure that interstate and intrastate TRS are available, to the extent possible and in the most efficient manner to individuals who are deaf, hard of hearing, deafblind or have speech disabilities to communicate by telephone in a manner that is functionally equivalent to telephone services used by persons without such disabilities.Pursuant to the North Carolina General Assembly N.C.G.S. §62-157 provides deaf, hard of hearing, speech disabled individuals in North Carolina with access to telecommunications network equal to the provided to other customers. N.C.G.S. allows the state to contract the provision of relay services for four-year periods to one or more service providers. North Carolina established its state program, Relay North Carolina (RNC), on June 1, 1991.The purpose of this Request for Proposal is to establish a single Contract to a single responsible Vendor for high-quality provision of intrastate TRS, in North Carolina 24 hours a day, 7 days a week, 365 days a year.Nothing in this RFP precludes the successful Vendor from offering other related services that advances the availability of telecommunications access to North Carolinians with disabilities for the Division of Services for the Deaf and Hard of Hearing’s consideration.The intent of this solicitation is to award an Agency Specific Contract.