This Solicitation opportunity from Government of Canada was posted on June 2, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Acquisition et déploiement d'une solution de centre de contact client infonuagique pour la Ville de Laval

Closed

20145446International

Submission Closed07/02/2026, 03:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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RFP for State Based Exchange Contact Center

Solicitation # EV00000990

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7 days ago

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in about 1 month

AI Contract Overview

La Ville de Laval lance un appel d’offres pour l’acquisition et le déploiement d’une solution de centre de contact client infonuagique, visant à moderniser ses services d’interaction avec les citoyens. La soumission doit être déposée au plus tard le jeudi 18 juin 2026 à 10 h 30 à la réception du Service du greffe, situé au 3131, boulevard Saint-Martin Ouest, 4e étage, bureau 430, pendant les heures d’ouverture du lundi au vendredi de 8 h 30 à 12 h 00 et de 13 h 00 à 16 h 30. Les documents de l’appel d’offres ne sont accessibles que via le Système électronique d’appel d’offres (SEAO) à l’adresse www.seao.gouv.qc.ca, et les soumissionnaires doivent vérifier régulièrement la plateforme pour tout addenda pouvant modifier la date limite ou la procédure. Les soumissions seront ouvertes publiquement le jour de la date limite à 11 h dans la salle 120 au rez-de-chaussée du même bâtiment. Le contrat porte le numéro 20145446 et relève du code NAICS 561422, concernant les services de gestion des centres d’appel. Le point de contact principal est Éric Lécrouart, autorité contractuelle, joignable à [email hidden]. Les bureaux de la Ville seront fermés le 18 mai 2026, mais cela n’affecte pas la date limite de soumission, qui demeure le 18 juin 2026.

General Info

Ville de Laval seeks cloud customer contact center bids by June 18, 2026, with in-person delivery.

Agency

Government of Canada → Ville de Laval

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

Laval, CAN

Set-Aside

NONE

Documents

No documents available

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AI Contract Breakdown

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Timeline

1 update

PhaseClosed

PostedMay 18

Solicitation

Deadline changedJun 2

Response deadline changed from Jun 18, 2026 to Jul 2, 2026.

Response DeadlineJul 2

Deadline has passed

Submission Closed

07/02/2026, 03:30:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Ville de Laval

Contacts1 person available

OfficeN/A

Organization / AgencyGovernment of Canada → Ville de Laval

Office AddressN/A

Contacts

Lécrouart ÉricContracting Authority

contact@example.gov

Full Description

AVIS DE PUBLICATION DOS-3353 Acquisition et déploiement d'une solution de centre de contact client infonuagique pour la Ville de Laval Date limite de réception des soumissions : Jeudi 18 juin 2026 à 10 h 30 *** Veuillez noter que nos bureaux seront fermés le 18 mai 2026. Les soumissions doivent être déposées à la réception du Service du greffe située au 3131, boulevard Saint-Martin Ouest, 4e étage, bureau 430, du lundi au vendredi de 8 h 30 à 12 h 00 et de 13 h 00 à 16 h 30. Elles doivent être reçues au plus tard à 10 h 30 le jour de la date limite de réception des soumissions de l’appel d’offres à défaut de quoi elles ne pourront être acceptées. Les documents d’appel d’offres, ainsi que les modifications à ces documents ne peuvent être obtenues que sur le système électronique d’appel d’offres («SEAO») à l’adresse www.seao.gouv.qc.ca. Les soumissions reçues seront ouvertes publiquement à 11 h le jour fixé comme date limite de réception des soumissions de l’appel d’offres, dans la salle 120 situé au rez-de-chaussée du 3131, boulevard Saint-Martin Ouest. Veuillez noter que la date limite de réception des soumissions ainsi que la date d’ouverture des soumissions prévues au présent avis pourraient être reportées par la publication d’un addenda sur le SEAO. Il est de la responsabilité des soumissionnaires de faire cette vérification avant le dépôt de leur soumission.

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