Comprehensive COBRA and CAL-COBRA Administration

The County of Solano is seeking a qualified Third-Party Administrator to provide comprehensive COBRA and Cal-COBRA administration services for approximately 3,300 benefit-eligible employees. The scope of work includes managing the full continuation coverage process, including issuing mandated election notices, processing enrollments, premium billing and collections, trust account management, and providing bilingual support and secure online self-service tools. The selected vendor must ensure strict regulatory compliance with HIPAA and other federal and state laws while maintaining protected health information. Proposals for this solicitation are due by October 5, 2026, with a desired contract start date of January 1, 2027. The contract is awarded based on best value rather than the lowest price. Financial terms include a base monthly administration fee of 0.38 dollars per employee per month, alongside various annual, manual data entry, and professional service fees. Previous agreements with Navia Benefit Solutions indicate contract maximums increasing from 36,000 dollars to 83,200 dollars. Key contractual requirements include maintaining professional liability and cyber insurance, adhering to a drug-free workplace policy, and allowing audits by the County or government representatives. The agreement allows for a 30-day termination notice and potential extensions of up to 90 days at the County's discretion.