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Contingency Supervision Hub

Awarded

C4354International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Financial Conduct Authority has awarded a contract to Foundever GB Limited for the Contingency Supervision Hub to provide scalable contingency contact operations. This service is designed to manage fluctuations in contact volume resulting from mass call events or the invocation of business continuity plans. The contract was awarded without competition via Lot 1: Citizen Experience of the Outsourced Services framework. The agreement is valued at 104,166.67 GBP excluding VAT and covers a one-year term from June 26, 2026, to June 25, 2027. Identified by solicitation number C4354 and NAICS code 561422, the contract ensures the agency has the necessary operational capacity to maintain communication standards during critical or high-volume periods.

General Info

Foundever GB Limited provides contingency contact operations for FCA for 104,166.67 GBP annually.

Agency

Financial Conduct Authority

Contract Value

$0

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

GBR

Set-Aside

NONE

Awardee

Documents

2

FCA Contingency Supervision Hub - Foundever GB Limited

award

Low

Financial Conduct Authority - Contingency Supervision Hub Award

award

Low

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseAwarded

PostedOct 2

Award Notice

AwardedOct 12

Contract was awarded

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Organization & Contact Information

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AgencyFinancial Conduct Authority

Contacts1 person available

OfficeN/A

Organization / AgencyFinancial Conduct Authority

Office AddressN/A

Contacts

contact@example.gov

Full Description

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The Supervision Hub is seeking a supplier to provide a contingency contact operation that can be scaled depending on the volume of contact received resulting from a mass call event or business continuity plan being invoked.

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