Countywide Emergency Alerting and Community Mass Notification System

The Unified Fire Authority (UFA), acting for Salt Lake County, is seeking proposals for a secure, scalable countywide emergency alerting and community mass notification system. The selected vendor will be responsible for the implementation, hosting, maintenance, and support of a system that must adhere to FEMA requirements and support IPAWS alert origination. The contract features a five-year base term with renewal options, requiring a comprehensive solution that includes geofencing, multichannel delivery, two-way communication, and accessibility compliance with WCAG 2.1 Level AA standards. Key deliverables include a project management plan, solution design, an IPAWS implementation package, and an operational readiness report. Proposals are due by December 3, 2026, via the Bonfire portal and must include a signed Proposal Response Cover Sheet and a detailed compliance matrix. Awards will be based on a weighted evaluation focusing on system capabilities (30%), pricing and total cost of ownership (25%), the multi-jurisdiction fiscal approach (25%), and implementation and support (20%). The supplier must maintain commercial general liability insurance of at least $1,000,000 per occurrence and $2,000,000 in aggregate. All pricing and discounts must be guaranteed for the entire length of the contract, including renewals.