This Subcontract opportunity from Washington was posted on January 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Customer Service and Order Support
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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Washington State University is seeking a subcontractor for a Customer Service and Order Support contract to manage merchandise order inquiries. The selected provider will be responsible for delivering comprehensive customer assistance via phone, email, and chat, with a specific focus on order tracking, processing returns, managing exchanges, and ensuring seamless system integration. The solicitation was posted on January 5, 2026, with a response deadline of February 4, 2026. This opportunity falls under NAICS code 561400 and involves performance across multiple counties. Interested parties can find further details through the Washington State Department of Enterprise Services vendor portal.
General Info
NAICS
Place of Performance
Multiple Counties, WA, USASet-Aside
Documents
This scope was carved out of CC8363-DU8520.
The full solicitation package (10 documents), including the RFP, is on the prime solicitation, not on this scope.
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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