This Government Contract opportunity from Department Of Defense was posted on April 30, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Support and Help Desk Services

Closed

Federal

Submission Closed05/18/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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HAYS COUNTY

POSTED

5 days ago

DEADLINE

in 20 days

AI Contract Overview

The contract titled "Customer Support and Help Desk Services" involves providing end-user help desk support specifically addressing Wi-Fi connectivity issues. The scope of work includes managing ticketing systems, tracking responses, and ensuring resolution times comply with service level agreements (SLAs). It is categorized as a subcontract opportunity under a Total Small Business Set-Aside (FAR 19.5) and falls under the NAICS code 561422, which pertains to customer service centers. Issued by the Department of Defense through the FA4621 22 Cons Pk agency, the service will be performed in Prairie Village, ZIP code 67221. The solicitation was posted on April 30, 2026, with a response deadline set for May 18, 2026, at 3:00 PM. This opportunity emphasizes support for military-related organizational needs, aiming to maintain efficient and timely resolution of user connectivity problems in a secure and structured environment.

General Info

Customer support subcontract for Wi-Fi help desk, SLA compliance, Prairie Village, response due May 18, 2026.

Agency

Department Of Defense → FA4621 22 Cons Pk

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers View NAICS

Place of Performance

PRAIRIE VLG, KS, 67221, USA

Set-Aside

SBA

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedApr 30

subcontract

Response DeadlineMay 18

Deadline has passed

Submission Closed

05/18/2026, 03:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → FA4621 22 Cons Pk

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → FA4621 22 Cons Pk

Office AddressN/A

ContactsNo contact information available

Full Description

Provide end-user help desk support for Wi-Fi connectivity issues, including ticketing, response tracking, and SLA-defined resolution times.