DA01--Infrastructure Automation Technical Debt Reduction (IATDR) (VA-26-00026979)

This procurement activity, identified by solicitation number 36C10B26Q0501, is a Request for Information (RFI) issued by the Department of Veterans Affairs Technology Acquisition Center in Eatontown, New Jersey, to explore market capabilities for the Infrastructure Automation Technical Debt Reduction (IATDR) program. The effort is structured as a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside under NAICS code 541519 and aims to acquire a commercial software platform and associated professional services to establish an on-premises enterprise automation control plane across the VA’s hybrid infrastructure environment. The resulting contract, if awarded, will be awarded on a firm-fixed-price basis as defined by FAR Subpart 16.202, with no allowance for additional costs or licensing fees beyond the fixed price. The scope includes deploying a high-availability system capable of managing up to 128,000 endpoints and supporting at least 200 human users, alongside comprehensive enablement and governance services, structured knowledge transfer, and ongoing performance monitoring. The contract requires adherence to VA-specific security and compliance frameworks, including Authority to Operate (ATO), Risk Management Framework (RMF), Section 508 accessibility standards, and VAAR clauses governing IT security, counterfeit item prevention, data privacy, and liquidated damages for breaches. Performance will occur under a 12-month base period with four optional 12-month extension periods, totaling a maximum of 60 months. All work must be conducted within the United States or its territories, with strict prohibitions on foreign performance unless accompanied by a detailed justification and mitigation plan. Offerors must certify compliance with SDVOSB size and subcontracting limitations, including not paying more than 50% of the contract value to non-SDVOSB entities. The contractor must implement tamper-evident shipping with chain-of-custody documentation for hardware deliveries and ensure all software meets Energy Star or FEMP low standby power standards. Key deliverables include a Platform Architecture Document, monthly Platform Health Reports, a Transition Plan, and a Closeout Report. The government will provide critical infrastructure resources including ServiceNow, Splunk, and Dynatrace endpoints, as well as server and storage capacity. Reporting obligations require monthly progress reports in Microsoft Word with embedded PDF schedules and adherence to a Quality Assurance Surveillance Plan (QASP). Personnel must comply with VA vetting protocols, including security clearances for access to