This Government Contract opportunity from Texas was posted on May 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Debt Collection Call Center Operations

Closed

State & Local

Submission Closed06/12/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

New

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Virginia Community College Shared Services Center

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Customer Support and Help Desk ServicesThe contract involves providing comprehensive customer support and help desk services for taxpayers and county staff, utilizing multiple communication channels including phone, email, and online platforms. The service is structured to meet service level agreements (SLAs) that ensure timely response times and effective resolution tracking. Additionally, the support must accommodate multilingual capabilities to serve a diverse customer base. Issued by Hays County, Texas, this subcontract falls under NAICS code 561422, which pertains to customer support services. The solicitation was posted on June 11, 2026, with a response deadline of July 6, 2026. Although detailed location and contact information are not specified, the contract emphasizes reliable, efficient, and accessible customer assistance tailored to the needs of county taxpayers and staff.

HAYS COUNTY

POSTED

5 days ago

DEADLINE

in 20 days

AI Contract Overview

The contract pertains to outbound and inbound call center operations focused on debt collection services for delinquent taxpayers. The primary responsibilities include contacting these taxpayers, negotiating payment plans, and providing account updates. This subcontract opportunity is associated with the NAICS code 561422, which covers telemarketing and debt collection activities. Issued by the Harlingen Consolidated Independent School District in Texas, the solicitation was posted on May 27, 2026, with a response deadline of June 12, 2026. There is no specific type of set-aside associated with this contract, and further details regarding the point of contact or the precise location of performance are not provided. The service delivery will facilitate improved communication and resolution of outstanding debts through professional call center operations.

General Info

Call center services for debt collection from delinquent taxpayers, deadline June 12, 2026.

Agency

Texas → HARLINGEN CISD

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers View NAICS

Place of Performance

TX, US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedMay 27

subcontract

Response DeadlineJun 12

Deadline has passed

Submission Closed

06/12/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyTexas → HARLINGEN CISD

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas → HARLINGEN CISD

Office AddressN/A

ContactsNo contact information available

Full Description

Outbound and inbound call services to contact delinquent taxpayers, negotiate payment plans, and provide account updates.