Delinquent Citation & Collections Management System
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The County of Riverside is seeking a subcontractor to develop and implement a comprehensive system for managing delinquent citations, with automated workflows for reminders, appeals processing, and escalation to collections agencies or boot and tow services based on predefined rules. The system must efficiently track citation status, trigger notifications at specified intervals, handle resident appeals through a structured review process, and securely interface with third-party enforcement services to enforce compliance. All actions within the system must be governed by configurable business rules that align with local ordinances and enforcement protocols. The contract is classified under NAICS code 561440 and is targeted for subcontractors capable of delivering scalable, secure, and reliable software solutions with robust automation capabilities. Proposals must be submitted by August 5, 2026, at 8:30 PM PT, and the system is expected to integrate seamlessly with existing county operations while ensuring data accuracy, auditability, and user accessibility. The project is part of broader efforts to improve compliance, reduce administrative burden, and enhance revenue collection through technology-driven enforcement. There is no set-aside designation, and performance is expected to occur within Riverside County, California.
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CA, USASet-Aside
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