Enterprise Resource Planning (ERP) Solution

The City of Coquitlam is seeking proposals for a commercial off-the-shelf, cloud-native Software-as-a-Service (SaaS) Enterprise Resource Planning (ERP) solution through a Negotiated Request for Proposals (NRFP No. 26-039). The scope of work encompasses the acquisition of licenses or use rights, hosting, ongoing support, maintenance, updates, and training. The required solution must provide comprehensive functionality across several core modules, including Core Financial Management, Budgeting and Financial Planning, Human Capital Management and Payroll, Procurement, and Capital and Project Financial Management. Key technical requirements include seamless integration with existing municipal systems such as IBM Maximo and UKG, managed cloud hosting with high availability, and adherence to stringent security protocols and data protection regulations. The contract is structured for an initial five-year term following the solution's production deployment, with the City holding the option to extend for up to five additional one-year terms. Proponents must provide pricing in Canadian dollars, and the evaluation process is designed to achieve the best overall value through a two-stage approach: an initial online submission worth 1,000 points and a subsequent solution demonstration worth 250 points. Mandatory criteria for participation include the provision of a commercially available cloud SaaS solution, submission in English via the Bids & Tenders portal, and the inclusion of mandatory key personnel resumes. Additionally, the contractor must comply with specific governance requirements, such as maintaining a responsible artificial intelligence framework and adhering to the Freedom of Information and Protection of Privacy Act.