This Solicitation opportunity from Nebraska was posted on March 10, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Entertainment Audio Package for SumTur Amphitheater

Closed

2024-REQ-201State & Local

Submission Closed03/28/2025

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

New

International

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Solicitation # dd5560b1-03dc-4c5a-bdc9-2cf1a98cf7bc

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Request for Information City of Detroit Housing Resources Helpline

Solicitation # 550595

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Solicitation # BPM057936

Solicitation BPM057936 is a request for comprehensive call center operational support services for the Maryland Health Benefit Exchange. The contractor will be responsible for managing customer service representatives, team leads, and supervisors to handle consumer inquiries via phone, live chat, and secure messaging. A critical component of the scope is ensuring staffing and production readiness for the annual Open Enrollment period, which typically runs from November 1 to January 15. The contract includes a base period of three years starting approximately July 1, 2027, and ending June 30, 2030, with two optional one-year renewal extensions. The award will be granted to the responsible offeror whose proposal is deemed most advantageous to the State, with technical factors receiving greater weight than financial factors. Evaluation criteria prioritize the technical response and work plan, staff qualifications, offeror capabilities, and economic benefit to Maryland. Required key personnel include a Project Director, Account Manager, Operations Manager, Training Manager, Quality Assurance Manager, and Workforce Manager. Pricing is structured around a monthly operational fixed fee and a fixed unit price per handled call. Proposals must be submitted via the eMMA portal by December 17, 2026, using a two-part double envelope submission process. The technical proposal must be strictly separated from the financial proposal to avoid rejection. Mandatory documentation includes various attachments, a performance bond, and certificates of insurance. The contract also emphasizes strict adherence to COMAR 21.06.09 for invoicing and requires a detailed Problem Escalation Procedure and annual technology readiness reviews every August.

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Locker Network Customer SupportThe Locker Network Customer Support subcontract provides essential help desk and incident management services for prime contractors operating on housing estate projects within the London Borough of Hackney. The scope of work focuses on managing customer inquiries, resolving access issues, and processing parcel retrieval reports through the utilization of CRM and ticketing systems. The primary deliverables for this engagement include the successful resolution of customer support tickets and the provision of detailed incident reports. This operational support ensures streamlined communication and issue resolution for residents and contractors associated with the borough's housing initiatives.

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POSTED

9 days ago

DEADLINE

N/A

AI Contract Overview

The contract requires the contractor to provide a comprehensive, professional-grade standalone entertainment audio system for the SumTur Amphitheater, capable of supporting seasonal programming and concerts with audiences up to 1500 attendees. The package includes all necessary equipment, parts, and labor for installation, testing, maintenance, and eventual removal at the end of each season. The contractor must be prepared to offer prompt on-site customer service, repairs, and replacements in case of damage or technical issues during events. Additionally, the contractor is expected to supply timely bids for supplementary equipment and personnel to accommodate larger concerts and ticketed events, aligning with the amphitheater’s rental agreements. This solicitation, posted by the City of Papillion in Nebraska, has a contract value estimated between $50,000 and $200,000. The response deadline is March 28, 2025, and the primary point of contact is Terri Valquier. The project emphasizes reliable, scalable audio solutions tailored to the amphitheater's needs, ensuring high-quality sound for diverse performances while providing flexible support for larger events through additional equipment and staffing options.

General Info

Agency

Nebraska → City of Papillion

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

NE, USA

Set-Aside

NONE

Documents

rfb

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedMar 10

Solicitation

Response DeadlineMar 28

Deadline has passed

Submission Closed

03/28/2025

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Organization & Contact Information

AgencyNebraska → City of Papillion

Contacts1 person available

OfficeN/A

Organization / AgencyNebraska → City of Papillion

Office AddressN/A

Contacts

Terri Valquier

contact@example.gov

+1 (555) 000-0000

Full Description

The contractor will be required to provide a professional, standalone entertainment audio system for SumTur Amphitheater suitable for seasonal programing and concerts featuring local, regional and national touring acts for audiences up to 1500 audience members. Package will include vendor to supply all equipment, parts and labor to install, test, maintain, and remove the system at the end of the season. The contractor must be available for same day customer service, repairs and replacement in case of damage or malfunction. The contractor will also be required to provide timely bids to promoters or renters for additional equipment and personnel to allow for larger scale concerts and ticketed events as per the SumTur Amphitheater rental agreement.

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