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Help Desk and End-User IT Support

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity with the Department of Veterans Affairs, managed by the 247-NETWORK Contract Office 7, focuses on providing comprehensive Help Desk and End-User IT Support. The primary objective is to deliver Tier 1 and Tier 2 technical assistance to VA staff, encompassing critical services such as system troubleshooting, account management, and general software support. Classified under NAICS code 541519, the contract is designed to ensure operational efficiency for agency personnel through dedicated technical interventions. The solicitation was posted on August 11, 2026, and is aimed at securing specialized IT support capabilities to maintain the stability and functionality of the agency's end-user environment.

General Info

VA subcontract for Tier 1 and 2 Help Desk and End-User IT Support.

Agency

Department Of Veterans Affairs → 247-NETWORK Contract Office 7 (36C247)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

GA

Set-Aside

NONE

Documents

This scope was carved out of 36C24726F0283.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

R707--Acquisition and Program Support Services

AI Contract Breakdown

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Timeline

PostedAug 11

subcontract

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 247-NETWORK Contract Office 7 (36C247)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 247-NETWORK Contract Office 7 (36C247)

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 1–2 technical support to VA staff, including troubleshooting, account management, and software support.

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