This Government Contract opportunity from Florida was posted on June 2, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk & Tier 2 Technical Support

Closed

State & Local

Submission Closed06/09/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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Solicitation # DOC844161

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11 days ago

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in 10 days

AI Contract Overview

The contract titled "Help Desk & Tier 2 Technical Support" involves providing ongoing technical assistance to users, focusing on resolving login problems, facilitating content access, and troubleshooting system performance issues. This subcontract opportunity was posted by the Town of Palm Beach and falls under the NAICS code 561422, which pertains to services related to customer support and technical assistance. The solicitation was made available on June 2, 2026, with a response deadline set for June 9, 2026. While specific details such as the physical location for performance and a designated point of contact are not provided, the contract emphasizes continuous support to ensure smooth user experiences within the relevant systems. Interested parties can access further information and respond through the Town of Palm Beach's online procurement platform.

General Info

Provide ongoing technical support resolving login, access, and system performance issues for Town of Palm Beach.

Agency

Florida → Town Of Palm Beach

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP No. 2026-037.

The full solicitation package (15 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Learning Management & Learning Experience Software Platform

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJun 2

subcontract

Response DeadlineJun 9

Deadline has passed

Submission Closed

06/09/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyFlorida → Town Of Palm Beach

ContactsNo contacts available

OfficeN/A

Organization / Agency

Florida → Town Of Palm Beach

Office AddressN/A

ContactsNo contact information available

Full Description

Provide ongoing technical support for users including login issues, content access, and system performance troubleshooting.

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