This Government Contract opportunity from Department Of The Interior was posted on April 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk & User Support Services

Closed

Federal

Submission Closed05/08/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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Solicitation # DOC844161

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11 days ago

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in 10 days

AI Contract Overview

The contract seeks a small business to provide comprehensive email and phone-based help desk support for users of the recreation access system, focusing on troubleshooting technical issues, assisting with account management, and guiding users through permit application processes. Support services must be responsive, accurate, and user-focused to ensure seamless access to recreation resources for the general public. The work is classified under NAICS code 561422 and is set aside exclusively for small businesses under the SBA’s Total Small Business Set-Aside program, meaning only certified small businesses are eligible to bid. The solicitation was posted on April 28, 2026, with a firm deadline for responses on May 8, 2026, at 8:00 p.m. Eastern Time. The contracting activity falls under the Department of the Interior’s IBC Acquisition Services Directorate, and the services are expected to be performed remotely with no specified physical location for performance.

General Info

Provide email and phone help desk support for recreation access system, small business set-aside.

Agency

Department Of The Interior → Ibc Acq Svcs Directorate (00004)

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

Set-Aside

SBA

Documents

This scope was carved out of 140D0426Q0281.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

R--Outdoor Recreation Access Management - AFCEC

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedApr 28

subcontract

Response DeadlineMay 8

Deadline has passed

Submission Closed

05/08/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of The Interior → Ibc Acq Svcs Directorate (00004)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of The Interior → Ibc Acq Svcs Directorate (00004)

Office AddressN/A

ContactsNo contact information available

Full Description

Provide email and phone-based help desk support for users of the recreation access system, including troubleshooting, account assistance, and guidance on permit processes.

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