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This Solicitation opportunity from Florida was posted on September 23, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Inmate Telecommunications and Video Services (ITVS) and Related Services - Escambia County Corrections

Closed
PD 23-24.138State & Local

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Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 512191
SLED
Video Captioning Services, Term Contract
Solicitation # RFB B-10000577
Baltimore County, Maryland, through its Office of Information Technology, is soliciting bids for a term contract to provide professional video captioning and transcription services for County-produced videos and podcasts, including WebEx sessions. The successful vendor must provide services in both English and Spanish, with a requirement that all work be performed within the United States. Key deliverables include separate SRT caption files and TXT transcript files, which must be delivered within 48 hours of receipt, with any necessary corrections completed within one business day. The contract mandates a 99 percent accuracy threshold and strict compliance with accessibility standards, including Section 508, the Americans with Disabilities Act, WCAG 2.1, and the CVAA. The contract will be awarded to the lowest responsive and responsible bidder, with evaluation factors including price, past performance, and the ability to meet technical requirements. Qualified bidders must possess at least five years of experience in professional captioning and provide three references from similar contracts serviced within the last 18 months. Mandatory submission requirements include a Procurement Affidavit, Taxpayer Identification Number certification, and a signed proposal page, all submitted via the OpenGov Procurement Portal by October 28, 2026. Additionally, the vendor must maintain comprehensive insurance coverage, including general liability, automobile liability, and workers compensation with minimum limits of 1 million dollars, and comply with HIPAA regulations.
Office of Information Technology

POSTED

18 days ago

DEADLINE

in about 14 hours

AI Contract Overview

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Escambia County Corrections Department is seeking a qualified vendor to provide comprehensive Inmate Telecommunication and Video Services (ITVS) along with related hardware and software solutions. The contract involves the installation, delivery, and maintenance of systems that facilitate local and long-distance phone calls, video visitation, inmate mail digitization, emails, and text messaging, all integrated with recording and monitoring capabilities equipped with investigative tools. The services are to be implemented within the county’s correctional facilities on a revenue-sharing or commission basis, ensuring the county benefits financially from the system’s usage. The solicitation, identified as PD 23-24.138, was posted on September 23, 2024, with a response deadline of October 29, 2024. The project is estimated to be valued between five and fifteen million dollars and falls under NAICS code 512191, which pertains to telecommunication services. The contract aims to enhance communication and monitoring capabilities within the detention facilities, ensuring secure, efficient, and technologically advanced inmate communication systems. Interested vendors can contact David Miller via email or phone for further details, and the project information is accessible through the specified procurement portal.

General Info

Documents

1

Inmate Telecommunications and Video Services (ITVS) - Escambia County Corrections

PDF, High priority: read this firstrfp
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyFlorida → Escambia Purchasing
Contacts1 person available
OfficeN/A
Organization / AgencyFlorida → Escambia Purchasing
Office AddressN/A

Full Description

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Escambia County Corrections Department (ECCD) intent of this Request for Proposal (RFP) is to seek services of a qualified and experienced vendor to provide an Inmate Telecommunication and Video Service (ITVS) and Related Services.  The vendor will provide information on the furnishing, delivery, installation and maintenance of hardware and software for an ITVS and Related Services.  The system will be utilized within the correctional environments at Escambia County Corrections detention facilities on a revenue-sharing/commission basis.  The system at a minimum will provide local and long-distance telephone service, video visitation, digital USPS inmate mail, emails, and text messaging, including a recording and monitoring system with investigative tools.   

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