Licensure Contractor

The State Superintendent of Education (OSSE) in the District of Columbia is preparing to engage a licensure contractor to assist the licensure team with answering questions from applicants seeking professional credentials. This support is particularly critical in FY21 as the team focuses on enhancing and streamlining its systems and processes to ensure timely, consistent, and accurate responses to applicants. The contractor will serve as a frontline resource, helping to manage inquiries, reduce backlogs, and improve overall applicant experience during a period of operational modernization. While specific details such as the solicitation number, NAICS code, set-aside information, and point of contact are not provided, the contract is forecasted and posted on the District’s procurement platform with a published date of July 23, 2026. The performance location and organizational details are unspecified, but the work is intended to support OSSE’s licensure operations within the District of Columbia. The primary goal is to bolster capacity and efficiency in serving applicants as systems and workflows undergo significant upgrades.