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Multilingual Inspection Coordination & Call Center Services

Active

State & Local

Response Deadline09/28/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for the Georgia Department of Community Affairs involves providing multilingual inspection coordination and call center services to support prime contractors on housing projects. The selected provider will manage the scheduling of 17,000 to 20,000 annual inspections by coordinating communication between owners, tenants, and inspectors. Key requirements include the provision of translation and interpretation services for populations with limited English proficiency and the use of staff trained in Fair Housing regulations. The contractor is responsible for delivering managed scheduling logs and detailed communication records. The response deadline for this opportunity is September 28, 2026.

General Info

Multilingual inspection coordination and call center services for Georgia Department of Community Affairs.

Agency

Georgia → Department of Community AffairsView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

GA, USA

Set-Aside

NONE

Documents

This scope was carved out of 42800-eRFP-001903-2027.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DCA NSPIRE Inspections

AI Contract Breakdown

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Timeline

PostedAug 24

subcontract

Response DeadlineSep 28

Submission deadline

Response Deadline

09/28/2026, 08:00:00 PM UTCin 16 days

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Organization & Contact Information

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AgencyGeorgia → Department of Community Affairs

ContactsNo contacts available

OfficeN/A

Organization / Agency

Georgia → Department of Community Affairs

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides call center and scheduling services for prime contractors on Georgia Department of Community Affairs (DCA) housing projects. Manages scheduling for 17,000 to 20,000 annual inspections, coordinating between owners, tenants, and inspectors. Provides translation and interpretation services for Limited English Proficiency (LEP) populations. Requires staff trained in Fair Housing regulations. Delivers managed scheduling logs and communication records.

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Same awarding agency

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