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This Government Contract opportunity from California was posted on July 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Ongoing Operational Support & Help Desk Services

Closed
State & Local

Contract Overview

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The contract titled Ongoing Operational Support & Help Desk Services seeks a subcontractor to deliver comprehensive technical support, system maintenance, user training, and help desk operations to ensure uninterrupted functionality of a critical platform used by the Health Care Agency in California. The scope requires continuous availability and reliability of services, with an emphasis on rapid response to technical issues, proactive system upkeep, and effective user onboarding and support through structured training programs. All activities must align with the agency’s operational needs and maintain high standards of service delivery to internal users. Submissions are due by August 14, 2026, and the contract falls under NAICS code 561400, which classifies it as administrative support services. While no specific location for performance is detailed, the work is intended to support operations for the California-based agency. The solicitation is structured as a subcontract, indicating it is part of a larger procurement effort, and the portal link provided is the only official channel for accessing full details or submitting responses. There is no set-aside designation specified, meaning all eligible entities may compete.

General Info

Ongoing technical support and help desk services for California Health Care Agency platform with rapid response and training required.

NAICS

561400

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 042-3111506-VC.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Cloud-Based Medical Transport Logistics Scheduling Software Application

AI Contract Breakdown

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No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Health Care Agency
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide technical support, system maintenance, user training, and help desk operations to ensure continuous platform functionality.

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