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Ongoing Operational Support & Help Desk Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract titled Ongoing Operational Support & Help Desk Services seeks a subcontractor to deliver comprehensive technical support, system maintenance, user training, and help desk operations to ensure uninterrupted functionality of a critical platform used by the Health Care Agency in California. The scope requires continuous availability and reliability of services, with an emphasis on rapid response to technical issues, proactive system upkeep, and effective user onboarding and support through structured training programs. All activities must align with the agency’s operational needs and maintain high standards of service delivery to internal users. Submissions are due by August 14, 2026, and the contract falls under NAICS code 561400, which classifies it as administrative support services. While no specific location for performance is detailed, the work is intended to support operations for the California-based agency. The solicitation is structured as a subcontract, indicating it is part of a larger procurement effort, and the portal link provided is the only official channel for accessing full details or submitting responses. There is no set-aside designation specified, meaning all eligible entities may compete.

General Info

Ongoing technical support and help desk services for California Health Care Agency platform with rapid response and training required.

Agency

California → Health Care AgencyView Agency

NAICS

561400View NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyCalifornia → Health Care Agency
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Health Care Agency
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide technical support, system maintenance, user training, and help desk operations to ensure continuous platform functionality.

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