Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, September 16 at 2:00 PM EDT

Register Free →

PARF Operational Support and Help Desk Services

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Veterans Affairs → Veterans Benefits Administration (36C10D)View Agency

NAICS

561110 - Office Administrative ServicesView NAICS

Place of Performance

Washington, DC, 20006, USA

Set-Aside

NONE

Documents

This scope was carved out of 36C10D26Q0196.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

R499--PRIVACY ACT REQUEST FULFILLMENT

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more
AgencyDepartment Of Veterans Affairs → Veterans Benefits Administration (36C10D)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → Veterans Benefits Administration (36C10D)
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Provides operational support and help desk services for prime contractors on Department of Veterans Affairs (VA) PARF projects. Coordinates user help-desk support, develops training and change management programs, and manages transition-in/out activities and knowledge transfer. Utilizes ticketing systems and BI reporting tools to provide analytics and continuous process improvement. Delivers training materials, performance reports, and transition plans.

Similar Contracts

Same NAICS industry code

NAICS: 561110
New
Federal
Transition Assistance Program (TAP) Data Entry / Front Desk Clerk
Solicitation # FA527026QB027
Solicitation FA527026QB027 is a request for quotation for non-personal services to provide a Transition Assistance Program (TAP) Data Entry and Front Desk Clerk at the Military and Family Readiness Center (M&FRC) on Kadena Air Base in Okinawa, Japan. The contractor will be responsible for front desk operations, client scheduling via the AFFIRST system, administrative support, and records management. The contract structure consists of a 12-month base period followed by four option years. Performance is measured by a 90 percent data accuracy threshold, with monthly quality assurance reviews conducted by M&FRC management. The acquisition is unrestricted and will be awarded to the responsible offeror who meets all technical thresholds and provides the lowest total calculated evaluated price. Key personnel requirements include a high school diploma, at least one year of data entry experience, proficiency in Microsoft Office, and certified English language proficiency. Personnel requiring network access must be U.S. citizens with a social security number, a favorable FBI fingerprint check, and a minimum of a NACI background investigation. Invoicing is processed through Wide Area Workflow (WAWF). Following Amendment 1, the final due date for offers is September 5, 2026, at 12:00 AM Japan Standard Time.
FA5270 18 Cons Pk

POSTED

2 days ago

DEADLINE

in about 15 hours
View Details
NAICS: 561110
New
SLED
Temporary Support - Records Management
Solicitation # Doc844959
The District of Columbia Government Office of Contracting and Procurement, acting on behalf of the Department of Health Care Finance DHCF Records Management Division, is soliciting temporary support personnel under solicitation Doc844959. The primary objective is to secure administrative support and records data management services. This requirement is classified under NAICS code 561110 and is structured as a task or delivery order featuring a labor-hour price schedule that includes a base year and multiple option years. Personnel roles are aligned with the Service Contract Act Directory of Occupations, covering various clerical, data entry, and customer service classifications. Contractors must adhere to strict compliance standards, including minimum insurance requirements for general, professional, and automobile liability, as well as workers compensation. Additionally, all personnel must comply with Mayor’s Order 2023-131 regarding sexual harassment in the workplace, which mandates a zero-tolerance policy and establishes formal reporting procedures through the District Office of Human Rights and other designated officials. Failure to comply with these conduct standards may result in the requirement for alternate personnel, contract termination, or non-renewal. Alisha Wright serves as the Contract Specialist for this procurement.
Health Care Finance (DHCF)

POSTED

3 days ago

DEADLINE

in about 18 hours
View Details
NAICS: 561110
SLED
RFP 27-10 Administration of HTA's Visitor Experience Programs
Solicitation # 27-10
The Hawai‘i Tourism Authority is seeking qualified firms to provide administrative support services for the statewide implementation of four visitor experience programs in calendar year 2027: Kūkulu Ola, Community Enrichment, Signature Festivals and Events, and Sports Tournaments and Events. The selected contractor will be responsible for managing fair and transparent procurement processes for these programs, serving as the primary point of contact for applicants, and providing technical assistance. Key deliverables include the development of program applications, the maintenance of a master contract register, and the submission of monthly, quarterly, and final financial and activity reports. The scope also requires the contractor to conduct six in-person information sessions across O‘ahu, Kaua‘i, Maui, Moloka‘i, Hilo, and Kona, as well as one statewide virtual session. The total contract value is not to exceed 6,100,000 dollars, with 5,500,000 dollars specifically designated as award funding for the visitor experience programs. Proposals are due by September 16, 2026, via the HIePRO electronic procurement system. Award decisions will be based on a point-system evaluation focusing on experience and qualifications, the quality and feasibility of the proposed work plan, past performance, and price reasonableness. Contractors must adhere to HTA guidelines, maintain cultural sensitivity, and ensure all deliverables are ADA compliant. The contract is governed by the general conditions of the State of Hawai‘i, requiring certifications regarding non-debarment and the disclosure of any organizational conflicts of interest.
Department of Business, Economic Development, & Tourism

POSTED

7 days ago

DEADLINE

in 13 days
View Details
NAICS: 561110
Federal
Integrated Referral Management and Appointing Center (IRMAC) Services
Solicitation # HT941026R2001
The Defense Health Agency Contracting Activity is seeking a single awardee for the Integrated Referral Management and Appointing Center (IRMAC) requirement to support Military Treatment Facilities in Hawaii and the Pacific Northwest. This 8(a) set-aside contract, under NAICS code 561110, requires the contractor to provide non-personal services including centralized Patient Appointing Services (PAS), Referral Management Services (RMS), and Clear and Legible Report (CLR) accountability services. The awardee must provide a fully contractor-furnished commercial facility located within 25 miles of a U.S. Military Treatment Facility, including all necessary telephony systems, hardware, and software. The period of performance includes a transition period from December 1, 2026, to February 28, 2027, a base period from March 1, 2027, to September 30, 2027, and four subsequent option periods extending through March 31, 2031. Award will be determined via a best-value trade-off process. Technical Quality and Past Performance serve as pass/fail gates, with Technical Quality requiring an Acceptable rating and Past Performance requiring at least Satisfactory Confidence to be eligible for award. These two factors are weighted as significantly more important than price. The solicitation has undergone several amendments to refine the period of performance, update NAICS codes, and adjust proposal page limits, with the Technical Quality factor now capped at 50 pages. Notably, a GAO protest is currently in progress under Docket Number B-424743.1, and while the government intends to proceed with the solicitation, the final contract award will be withheld until the protest is resolved, with an expected resolution date of November 23, 2026.
Defense Health Agency Hcd West

POSTED

7 days ago

DEADLINE

in 14 days
View Details

More opportunities from Department Of Veterans Affairs → Veterans Benefits Administration (36C10D)

Same awarding agency

NAICS: 333310
New
Federal
7E20--VR&E Equipment for Veteran
Solicitation # 36C10D26Q0189
Solicitation 36C10D26Q0189 is a competitive small business set-aside issued by the Department of Veterans Affairs, Veterans Benefits Administration, for the procurement of specialized equipment for a veteran. The requirement is solicited on a brand name or equal basis under NAICS code 333310. The primary objective is the acquisition of a Roland VersaStudio BN2-30 30-inch print/cut color printer and a comprehensive support package, including Roland TrueVIS GREENGUARD certified inks, cleaning solutions, VersaWorks Dual RIP software, a two-year warranty, and a USCutter GFP 230C cold laminator with stand and foot switch. The contract also requires professional installation services encompassing service planning, deployment, installation, and verification testing, with the place of performance located in Sanford, Maine. The government will award a single all-or-none purchase order to a responsible offeror based on a combination of price and technical factors, which are considered equally important. Technical evaluations are conducted on a pass/fail basis to ensure the proposed equipment meets the salient characteristics and technical requirements. Quotes must be submitted in three volumes via email to the contract specialist by the deadline of September 4, 2026. The period of performance begins after receipt of order and must be completed within 60 days. Delivery is specified as FOB Destination, and all invoices must be submitted electronically in accordance with VAAR Clause 852.232-72.
Commercial and Service Industry Machinery Manufacturing

POSTED

3 days ago

DEADLINE

in about 17 hours
View Details