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This Government Contract opportunity from Mississippi was posted on April 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Pharmacy Benefit Management (PBM) Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422
SLED
HBX RFP- Call Center Services
Solicitation # DOC844161
Solicitation Doc844161 is a request for proposals from the District of Columbia Health Benefit Exchange Authority (DCHBX) for a fixed-price contractor to staff, train, and manage customer service representatives for two contact centers: the DC Health Link/Exchange and the Massachusetts Health Connector for Business (MA SHOP). The contract includes a base period starting October 1, 2027, with option years extending through September 30, 2032. The selected contractor will be responsible for delivering a variety of project management and operational deliverables, including transition plans, standard operating procedures, and quality assurance plans, while adhering to strict performance metrics and service level agreements. Failure to meet targets for call abandonment rates, average handle time, and response times may result in liquidated damages. The contract imposes rigorous compliance and reporting requirements, particularly regarding data privacy and local workforce development. Contractors must adhere to the Exchange Privacy and Security Compliance Addendum, which mandates strict handling of personally identifiable information and requires reporting of potential security incidents within one hour. Additionally, the contractor must comply with District of Columbia local hiring laws, including the First Source Employment Agreement and a 51 percent resident hiring goal. Other key requirements include adherence to the DC Living Wage Act, SBE subcontracting goals of 35 percent for projects over 250,000 dollars, and the submission of comprehensive EEO and tax certifications. Performance will be monitored through monthly key performance indicators and evaluated using a standardized past performance rating scale.
Health Benefit Exchange Authority (DCHBX)

POSTED

11 days ago

DEADLINE

in 10 days

AI Contract Overview

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The contract encompasses comprehensive pharmacy benefit management services for clients served under the Ryan White program, focusing on the administration of pharmacy claims, formulary management, prior authorization processes, and claim adjudication. The provider is expected to ensure seamless integration with provider networks and deliver detailed reporting mechanisms to support program compliance, clinical outcomes, and cost efficiency. Services must be tailored to meet the unique needs of individuals receiving HIV-related care and support through federal funding channels, with an emphasis on accessibility, accuracy, and timeliness in pharmaceutical care delivery. The contract is classified as a subcontract under NAICS code 561422 and was posted on April 28, 2026, with a response deadline of May 29, 2026. It is administered by the Mississippi Office of Communicable Disease, with performance expected within the state. No set-aside designation is specified, and while no point of contact or physical address is provided, the full details and submission platform are accessible via the given online portal. The scope requires a robust infrastructure to handle high-volume electronic transactions, real-time adjudication, formulary adherence, and continuous data reporting to meet federal and state health program requirements.

General Info

Pharmacy Benefit Management services for Ryan White clients, focusing on claims, prior authorizations, and reporting.

Agency

Mississippi → Office of Communicable DiseaseView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

MS, USA

Set-Aside

NONE

Documents

This scope was carved out of 3160008035.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Ryan White Part B Third Party Administrator (TPA) Implementation

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMississippi → Office of Communicable Disease
ContactsNo contacts available
OfficeN/A
Organization / Agency
Mississippi → Office of Communicable Disease
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Management of pharmacy claims, formulary administration, prior authorizations, and adjudication for Ryan White clients with reporting and provider network integration.

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