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This Solicitation opportunity from California was posted on May 2, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Replacement of City of Santa Monica DWDM optical network with a Juniper MPLS routed network

Closed
4487State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Department of the Navy (DON) is seeking a contractor to establish and operate the Civilian Human Resources Benefits Contact Center (HRBCC), a dedicated single-service center providing technical guidance and support to current, separated, and prospective Navy civilian employees worldwide. This Firm-Fixed-Price commercial contract, set aside for 8(a) small businesses under NAICS 561422, requires the provision of all personnel and management necessary to advise employees on federal benefit programs, including FEHB, FEGLI, TSP, FEDVIP, FSAFEDS, and FLTCIP, as well as retirement support via the Online Retirement Application. The center will operate Monday through Friday from 7:30 AM to 7:30 PM ET, with extended hours during the final three business days of open season. Key personnel requirements include a Contact Center Manager, Lead Functional Assistant, and Computer Specialist, with strict limitations on substitutions during the first 120 days of performance. The contractor must adhere to rigorous security and compliance standards, including DFARS 252.204-7012 for safeguarding Controlled Unclassified Information, providing a secure document upload portal, and ensuring ADA compliance through toll-free TTY/TDD capabilities. Performance will be measured via a Quality Assurance Surveillance Plan (QASP) utilizing AI-assisted scoring for 100% of inbound calls. Interested respondents must provide capability statements, relevant past performance from the last five years, and verification of their facilities clearance level or DCSA NISS status.
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RFP for 2026 511 and Express Lanes Operational Services
Solicitation # RFP-29241
The Metropolitan Transportation Commission (MTC) is soliciting proposals for an Operational Services Contractor to provide staffing and management for the 511 and Express Lanes Operations Centers. The selected contractor will be responsible for real-time operations, ensuring staffing coverage during normal and emergency conditions, and coordinating with Caltrans District 4, the California Highway Patrol, and local transit agencies. The contract is anticipated to start on April 1, 2027, with full operational assumption by June 15, 2027, and a completion date of June 30, 2030, with the possibility of four additional one-year extensions. All services and the handling of personally identifiable information must be performed by personnel physically located within the United States. The total budget for the project is approximately 13,677,500 dollars. Award selection is based on a weighted evaluation of the proposer's approach, quality of response, and price, which accounts for 25 percent of the score. Key requirements include the provision of performance and payment bonds from sureties with a Best Guide Rating of A-7 or better, compliance with the California Information Practices Act, and adherence to federal regulations such as the Davis-Bacon Act and Buy America certifications. Payment will be processed on a monthly basis with a 5 percent retainage withheld until all services are completed and accepted by the MTC Project Manager.
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POSTED

7 days ago

DEADLINE

in about 1 month

Documents

3

City of Santa Monica Bid 4487 - DWDM to MPLS Network Replacement

PDF, High priority: read this firstifb
High

CSA Insurance Requirements Template

PDF, High priority: read this first3 pages · contract-document
High

IT Consultant PSA Insurance Requirements

PDF, Low priorityother
Low

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Information Services Department
Contacts1 person available
OfficeN/A
Office AddressN/A

Full Description

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Information Systems Department/ Community Broadband Division is soliciting bids a firm-fixed contract for Replacement with Care Support of City of Santa Monica’s aging optical network infrastructure with a Juniper MPLS routed network. This critical infrastructure connects Santa Monica to a carrier hotel in Downtown LA to provide Internet, phone, 911 and Community Broadband customer services.

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Keith Deutsch
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