1. IntroductionThe City is seeking proposals from qualified consulting firms to conduct a comprehensive study of the Utilities Department’s organizational management structure and staffing. With our long-time Utilities Director retiring within the year and our community experiencing rapid growth, the City wants to ensure that the department is structured appropriately for future challenges and opportunities. This study will assess whether our current organizational chart is optimal and if our positions and tasks are aligned with our strategic goals.2. BackgroundThe Utilities Department provides essential services—electric, water, wastewater, and natural gas—to our growing community. In recent years, the department has faced increasing demands driven by community growth and significant capital improvements. For further context, please refer to the attached City of Boerne’s latest departmental overview (FY 2025). With the upcoming leadership transition, the City is proactively seeking to determine if the current organizational structure and staffing levels effectively support the department’s mission, or if realignment and additional resources are needed.3. Scope of WorkThe selected consultant will be responsible for the following tasks:Organizational Assessment:Evaluate the current organizational chart, reporting relationships, and functional areas.Review the clarity of roles, responsibilities, and communication channels within the department.Staffing Analysis:Assess whether the right positions are in place and if tasks are appropriately assigned to meet current and future service demands.Evaluate staffing levels in relation to operational needs and strategic goals.Benchmarking and Best Practices:Compare the department’s current structure and staffing against similar municipalities and industry standards.Identify gaps, redundancies, and opportunities for process improvement and realignment.Stakeholder Engagement:Conduct interviews or focus groups with key department personnel and management to capture qualitative insights.Recommendations and Roadmap:Develop actionable recommendations for restructuring or realignment, including revised organizational charts and updated job descriptions.Provide a phased implementation plan with performance metrics to measure success.4. DeliverablesThe consultant shall provide:Inception Report:Outlining the proposed methodology, work plan, and schedule.Diagnostic Report:Detailed analysis of the current organizational structure and staffing, including benchmarking results and findings from stakeholder engagement.Recommendation Report:A comprehensive set of recommendations, including revised organizational charts, updated job descriptions, and an implementation roadmap.Final Presentation:A formal presentation of the study findings and recommendations to key City stakeholders.5. Proposal Submission RequirementsProposals should include:Company Profile:Background and relevant experience with municipal organizational studies and staffing analysis.Approach and Methodology:A detailed description of the proposed methodology, including data collection, stakeholder engagement, and analytical frameworks.Project Schedule:A timeline with key milestones and deliverable dates.Team Qualifications:Resumes or bios of key team members, emphasizing relevant expertise and past project experience.Pricing:A detailed pricing proposal, including a breakdown of costs.References:At least three references from similar projects conducted in the past five years.6. Evaluation CriteriaProposals will be evaluated based on:Demonstrated expertise and experience in municipal organizational and staffing studies.Clarity, feasibility, and thoroughness of the proposed approach and methodology.Qualifications and relevant experience of the project team.Overall value, cost-effectiveness, and ability to meet the project timeline.Quality and relevance of provided references.7. Submission Details and DeadlineAll proposals must be submitted electronically in PDF format to:Siria Vargas via email at: document.write('svargas'+'@'+'boerne-tx.gov')For security reasons, you must enable JavaScript to view this E-mail address..Submission Deadline: Friday, April 11, 2025