This Solicitation opportunity from Ohio was posted on January 22, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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RiseUp CRC Juveniles LF OCSS OSC 714

Closed

SRC0000036536State & Local

Submission Closed02/06/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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SLED

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Oklahoma Insurance Department

POSTED

DEADLINE

RFP for State Based Exchange Contact Center

Solicitation # EV00000990

The Oklahoma Insurance Department, through the Office of Management and Enterprise Services, is soliciting proposals to establish a State Based Exchange Contact Center. This center will serve as a centralized hub for Marketplace-related consumer assistance, providing frontline support, specialized operational issue resolution, and inbound mail and document processing. The contract includes an initial term ending December 31, 2027, with four optional one-year renewals extending through December 31, 2031. Award selection is based on best value, evaluating a combination of technical and cost factors after a pass/fail assessment of mandatory qualifications. The selected supplier must adhere to rigorous security and compliance standards, including MARS-E / ARC-AMPE compliance, annual SOC 2 Type II certifications, and adherence to ADA and WCAG accessibility standards. Key operational requirements include the designation of a Security Officer and the implementation of industry-standard physical security for document handling. Pricing must be submitted via a specific cost proposal form, with separate pricing for language access services and optional capabilities such as AI-enabled interactions and outbound calling. All travel expenses must be included in the total bid price, and the state is exempt from state sales, use, and excise taxes.

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Solicitation # N69199HRBCCFY272

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Banking Customer Service Support ServicesThis subcontract for Banking Customer Service Support Services provides specialized customer service capabilities for prime contractors working on State University of New York Stony Brook banking projects. The scope of work includes managing university-specific banking inquiries, troubleshooting account issues, and maintaining service protocols through the use of secure communication portals and CRM software. The primary objective is to deliver ongoing support and enhance service capability metrics. Compliance is a critical component of the contract, requiring strict adherence to New York State Banking Laws and the completion of GLBA privacy training. Interested parties should note that the response deadline is December 8, 2026, and the project falls under NAICS code 561422.

State University of New York

POSTED

8 days ago

DEADLINE

in about 1 month

AI Contract Overview

This contract, titled "RiseUp CRC Juveniles LF OCSS OSC 714," is a solicitation issued by the Ohio Department of Rehabilitation & Corrections, specifically the Operation Support Center DRCFRA, with a focus on purchasing educational materials that support certification aligned with the NRF RiseUp exams. The materials include retail textbooks and instructor guides covering topics such as retail industry fundamentals, supply chain management, inventory and logistics, and customer service and sales. These resources are intended to support training and certification efforts related to retail and business skills, targeting juvenile correctional facility programs in Orient, Ohio. The solicitation was posted on January 22, 2026, with a response deadline of February 6, 2026. It falls under the NAICS code 561422, which relates to business support services. The contract is designed to obtain a supplier capable of providing comprehensive instructional content that aligns with industry certification standards, facilitating workforce development and rehabilitation through structured educational programming. While no set-aside designation is indicated, the contract supports institutional education and employment readiness initiatives within the state correctional framework.

General Info

Ohio DRC seeks vendor for retail certification materials supporting juvenile correctional education programs.

Agency

Ohio Department of Rehab & Corrections - Operation Support Center DRCFRA

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

Orient, OH, USA

Set-Aside

NONE

Documents

SRC0000036536 - RiseUp CRC Juveniles LF OCSS OSC 714 Quick Quote

rfq

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJan 22

Solicitation

Response DeadlineFeb 6

Deadline has passed

Submission Closed

02/06/2026, 12:00:00 AM UTC

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Organization & Contact Information

AgencyOhio Department of Rehab & Corrections - Operation Support Center DRCFRA

ContactsNo contacts available

OfficeN/A

Organization / AgencyOhio Department of Rehab & Corrections - Operation Support Center DRCFRA

Office AddressN/A

ContactsNo contact information available

Full Description

Business of Retail Textbooks and Instructor Guides, Retail Industry Fundamentals and Instructor Guides, Supply Chain, Inventory & Logistics Textbooks and Instructor Guides, Customer Service and Sales Textbooks and Instructor Guides that align with NRF RiseUp exams for certification.

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