This Solicitation opportunity from Government of Canada was posted on May 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Service d'un centre d'appel en dehors des heures de bureau de la SHDM (secteur résidentiel)

Closed

20141616International

Submission Closed05/27/2026, 03:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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AI Contract Overview

The contract seeks to establish a call center service to support residential tenants of the Société d'habitation et de développement de Montréal outside regular business hours, ensuring timely assistance to prevent bodily harm or property damage. The service must be available to handle tenant inquiries and emergencies when SHDM’s offices are closed, providing critical support to maintain safety and minimize risks. The procurement is issued under solicitation number 20141616 with a NAICS code of 561422 and is classified as a federal solicitation managed by the Government of Canada through SHDM. Responses are due by May 27, 2026, at 3:30 p.m., and the contract will be performed in Montréal. The primary point of contact is SHDM Approvisionnement, serving as the Contracting Authority for this requirement.

General Info

Call center contracted to handle after-hours tenant calls in Montréal, minimizing injury and property damage.

Agency

Government of Canada → Société d'habitation et de développement de MontréalView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

Montréal, CAN

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedMay 20

Solicitation

Response DeadlineMay 27

Deadline has passed

Submission Closed

05/27/2026, 03:30:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Société d'habitation et de développement de Montréal

Contacts1 person available

OfficeN/A

Organization / Agency

Government of Canada → Société d'habitation et de développement de Montréal

View Agency Profile

Office AddressN/A

Contacts

SHDM ApprovisionnementContracting Authority

Full Description

Le Mandat consiste à obtenir les services d’un centre d’appel pour répondre aux appels des locataires en dehors des heures de bureau de la SHDM afin de leur venir en aide et réduire les dommages corporels ou matériels.