Services for outbound and inbound telemarketing campaigns

The Business Development Bank of Canada is soliciting proposals for professional telemarketing services to support its client acquisition initiatives. The scope of work encompasses both outbound and inbound campaigns, with inbound efforts specifically focused on contacting entrepreneurs who have expressed interest in BDC products or services. It is explicitly noted that these services are limited to acquisition and do not include customer care or general servicing responsibilities. BDC intends to select one or more qualified suppliers who can deliver services aligned with the organization's mission and standards. Interested bidders can access the necessary documentation through the Merx platform. The solicitation, identified by number PRCP0003234, is managed by the Government of Canada, with Daniela Lana serving as the primary point of contact.