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Technical Support and Remote Diagnostics Services

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing remote technical support and diagnostics services for Stryker surgical equipment. The scope includes troubleshooting, performing software updates, applying firmware patches, and ensuring connectivity support to reduce the necessity of on-site visits. The services aim to maintain operational efficiency and minimize downtime for the equipment through timely and effective remote interventions. Issued by the Department of Veterans Affairs under the 247-NETWORK Contract Office 7, this subcontract covers work classified under the NAICS code 541512, which relates to computer systems design services. Although specific location details and points of contact are not provided, the contract emphasizes remote assistance capabilities to enhance service delivery and support for critical medical technology.

General Info

Remote technical support and diagnostics for Stryker surgical equipment, minimizing on-site visits.

Agency

Department Of Veterans Affairs → 247-NETWORK Contract Office 7 (36C247)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

GA

Set-Aside

NONE

Documents

This scope was carved out of 36C24726Q0358.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

J065--ProCare Maintenance Services

AI Contract Breakdown

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Timeline

PostedApr 20

subcontract

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 247-NETWORK Contract Office 7 (36C247)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 247-NETWORK Contract Office 7 (36C247)

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provide remote technical support, troubleshooting, and diagnostics for Stryker surgical equipment, including software updates, firmware patches, and connectivity support to minimize on-site visits.

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