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Vehicle Recompete: Bpa 2032H821A00001

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The IRS Customer Experience Research Blanket Purchase Agreement, identified as 2032H821A00001, is managed by the Department of the Treasury under the Taxpayer Focused Support contracting office. This vehicle has an Individual Delivery Vehicle ceiling of 10 million dollars and an ordering period that extends through April 30, 2026. The contract is classified as a full recompete and falls under NAICS code 541910. Previous high-value task orders have been awarded to Fors Marsh Group LLC, focusing on customer satisfaction and experience surveys across various IRS sectors. Key areas of research include Small Business and Self Employed campus examinations and collections, Wage and Investment campus exam and RICS surveys, Customer Accounts Services appointment lines, and Injured Spouse customer experience evaluations.

General Info

Blanket Purchase Agreement for IRS customer experience surveys, $10M ceiling, expires April 2026.

Agency

Department Of The Treasury → Taxpayer Focused Support

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

Not specified

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

Posted

pre-forecast

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Organization & Contact Information

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AgencyDepartment Of The Treasury → Taxpayer Focused Support
ContactsNo contacts available
OfficeN/A
Organization / AgencyDepartment Of The Treasury → Taxpayer Focused Support
Office AddressN/A
ContactsNo contact information available

Full Description

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Bpa vehicle 2032H821A00001 ordering period ends 2026-04-30T00:00:00.000Z. 0 active task orders valued at $0.
Irs customer experience research bpa IDV Ceiling: $10,000,000 Contracting Office: Taxpayer Focused Support Agencies: Department of the Treasury Classification: full-recompete (Confidence: high - 75/100)
Top task orders by value: - SMALL BUSINESS/SELF EMPLOYED (SB/SE) CAMPUS EXAMINATION CUSTOMER SATISFACTION SURVEYS. THE SCOPE OF THESE SURVEYS WILL INCLUDE THE APPROPRIATE SURVEY RESEARCH DESIGN METHODS AND TOOLS TO MEASURE CUSTOMER SATISFACTION. ($623,003.18) - FORS MARSH GROUP LLC - SMALL BUSINESS/SELF EMPLOYED (SB/SE) CAMPUS COLLECTION CUSTOMER SATISFACTION SURVEYS ($618,612.17) - FORS MARSH GROUP LLC - WAGE & INVESTMENT (W&I) CAMPUS EXAM/RICS CUSTOMER EXPERIENCE SURVEYS. THE SCOPE OF THESE SURVEYS WILL INCLUDE THE APPROPRIATE SURVEY RESEARCH DESIGN METHODS AND TOOLS TO MEASURE CUSTOMER SATISFACTION. ($515,456.7) - FORS MARSH GROUP LLC - WAGE & INVESTMENT (W&I) CUSTOMER ACCOUNTS SERVICES (CAS) APPOINTMENT LINE & FOLLOW-UP CUSTOMER EXPERIENCE SURVEYS ($482,947.89) - FORS MARSH GROUP LLC - INJURED SPOUSE CUSTOMER EXPERIENCE SURVEY ($439,123.03) - FORS MARSH GROUP LLC

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