Jacqueline Townley

Jacqueline Townley serves as a key procurement professional within the NASA Shared Services Center, supporting the acquisition of mission-critical technology and engineering services that sustain NASA’s scientific and operational infrastructure. She manages a diverse portfolio of contracts focused on advanced instrumentation, specialized software systems, and technical support services essential to aerospace research and data analysis. Her work directly enables the agency’s ability to deploy high-precision measuring equipment and computational tools required for space exploration and Earth science missions, ensuring compliance with federal acquisition regulations while aligning with NASA’s strategic technology priorities. Townley maintains strong working relationships with core contractors including NEXTROW INC and PENN OAK SERVICES LLC, both of which provide specialized engineering, software development, and analytical support services. Her procurement approach emphasizes long-term vendor partnerships grounded in technical reliability and regulatory compliance, frequently engaging firms with proven expertise in mission-enabling technologies. She collaborates closely with technical stakeholders to define performance-based requirements and ensure contract deliverables meet the rigorous standards of aerospace and scientific applications. Her contracting patterns reflect a strong emphasis on small business participation, with nearly 30% of awards structured as Total Small Business Set-Asides under FAR 19.5, demonstrating a deliberate commitment to expanding opportunities for qualified small firms. While the majority of acquisitions remain open to all competitors, her consistent use of small business set-asides underscores a strategic focus on fostering innovation and diversity within the federal supplier base. Townley’s primary procurement focus lies in NAICS 541519 (Other Computer Related Services), 513210 (Software Publishers), and 334515 (Instrument Manufacturing for Measuring and Testing Electricity and Electrical Signals), reflecting deep expertise in procuring custom software solutions, data acquisition systems, and scientific instrumentation. She routinely supports the acquisition of mission-critical tools used in telemetry, sensor calibration, and computational modeling, ensuring NASA’s research teams have access to cutting-edge, reliable technology.